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Web Application Service: Could not send license usage to RLS

Web Application Service: Could not send license usage to RLS

Owned by Kiss, Mate
May 24, 2022

Could not send license usage to RLS alert

Content

Alert: Could not send license usage to RLS
Service: Web Application
Computer name: <COMPUTER_NAME>
Alert id: .118.1.3
Time: <TIME> (UTC)
Severity: ERROR

Description:
Could not send license usage to <REMOTE_LICENSE_SERVER_URL>
<ERROR_DETAILS>

Alert attributes:
Service name (OID: .200.2): VerbaWebApp

Cause

This alert is sent when a Remote License Subscriber web application failed to send its usage to the Remote License Server.

Resolution

Please check the Remote License settings on the server in the System / License menu, and verify that the Remote License Server URL is accessible from the server using a browser.

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