Unified Call Recorder Service: Recording Director Up
- Kiss, Mate
Owned by Kiss, Mate
May 24, 2022
1 min read
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Recording Director Up Alert
Content
Alert: Recording director up
Service: Unified Recorder
Computer name: <COMPUTER_NAME>
Alert id: .115.0.15
Time: <TIME> (UTC)
Severity: WARNING
Description:
Recording director (RD) connected
Alert attributes:
Hostname (OID: .200.3):
Cause
This alert is sent if a Recording Director component is reachable again for the Media Recorder component.
Resolution
No further action required.
However, if you receive this pair of alert on a regular basis, contact the support service and send the log files of the related services: unified.log.
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.Â