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Unified Call Recorder Service: BT TFTP1 Down

Unified Call Recorder Service: BT TFTP1 Down

Owned by Kiss, Mate
May 24, 2022

BT TFTP1 Down Alert

Content

Alert: BT TFTP0 Down
Service: Unified Recorder
Computer name: <COMPUTER_NAME>
Alert id: .115.0.34
Time: <TIME> (UTC)
Severity: WARNING

Description:
BT TFTP1 Down

Alert attributes:
Hostname (OID: .200.3): <COMPUTER_NAME>

 

Cause

The Verba Recording Server cannot connect to the ITSProfile server TFTP1, and cannot download the grlobalip_config.txt file.

Resolution

Check the state of ITSProfile server and the network connectivity between the Verba Recording Server and the ITSProfile server.

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