Alerts
- Kiss, Mate
- Zszugyi
- Peter Krasznai
Owned by Kiss, Mate
IANA Enterprise Number
The Verba Technologies assigned enterprise number at IANA is 39067.
The official list of IANA Enterprise Numbers can be found here: http://www.iana.org/assignments/enterprise-numbers
MIB of Verba SNMP Traps
SNMP trap OIDs are under our enterprise prefix 1.3.6.1.4.1.39067. The SNMP Traps follow SNMP Version 2c.
Here is the SMIv2 Verba MIB file.
Overriding alerts
It is possible to customize the alert severities and their targets. For the configuration guide, see: Customizing Alert Severities and Selective Alert Sending
General alerts
Alert Name | Severity | Trap OID | Event ID | Resolved by |
|---|---|---|---|---|
| Fatal | 1.3.6.1.4.1.39067.100.0.1 | 1 | Free Memory OK | |
| Fatal | 1.3.6.1.4.1.39067.100.0.2 | 2 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.3 | 3 | Disk Space OK | |
| Fatal | 1.3.6.1.4.1.39067.100.0.4 | 4 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.5 | 5 | Service Up | |
| Fatal | 1.3.6.1.4.1.39067.100.0.6 | 6 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.7 | 7 | Recording Inactivity Over | |
| Database Connection Down | Critical | 1.3.6.1.4.1.39067.100.0.10 | 10 | Database Connection Up |
| Database Connection Up | Critical | 1.3.6.1.4.1.39067.100.0.11 | 11 | - |
| Critical | 1.3.6.1.4.1.39067.100.0.12 | 12 | - | |
| Prerequisite Missing | Fatal | 1.3.6.1.4.1.39067.100.0.13 | 13 | - |
| Fatal | 1.3.6.1.4.1.39067.100.0.14 | 14 | - | |
| Certificate is not accessible | Fatal | 1.3.6.1.4.1.39067.100.0.15 | 15 | - |
| Certificate expires | Warning | 1.3.6.1.4.1.39067.100.0.16 | 16 | - |
| Certificate expired | Critical | 1.3.6.1.4.1.39067.100.0.17 | 17 | - |
| Certificate not trusted | Critical | 1.3.6.1.4.1.39067.100.0.18 | 18 | - |
| Critical | 1.3.6.1.4.1.39067.100.0.19 | 19 | - | |
| Certificate key is not accessible | Critical | 1.3.6.1.4.1.39067.100.0.20 | 20 | - |
| Configuration Error | Fatal | 1.3.6.1.4.1.39067.100.0.21 | 21 | - |
| Undefined | Critical | 1.3.6.1.4.1.39067.100.0.999 | 999 | - |
| Folder access problem | Error | 1.3.6.1.4.1.39067.999.10 | 910 | Folder access problem resolved |
| Folder access problem resolved | Notification | 1.3.6.1.4.1.39067.999.11 | 911 | - |
Service-specific alerts
| Service | Alert name | Severity | Trap OID | Event ID | Resolved by |
|---|---|---|---|---|---|
Verba Storage Management Service | Policy Error | Error | 1.3.6.1.4.1.39067.101.0.1 | 1001 | Policy Continues |
| Policy Continues | Critical | 1.3.6.1.4.1.39067.101.0.2 | 1002 | - | |
| Policy Finished | Warning | 1.3.6.1.4.1.39067.101.0.3 | 1003 | - | |
| Centera Privileged Delete Allowed | Critical | 1.3.6.1.4.1.39067.101.0.4 | 1004 | - | |
| PolicyVQError | Error | 1.3.6.1.4.1.39067.101.0.5 | 1005 | - | |
| VerintMissingAgentAssociations | Critical | 1.3.6.1.4.1.39067.101.0.6 | 1006 | - | |
Verba Passive Recorder Service | Critical | 1.3.6.1.4.1.39067.102.0.1 | 2001 | CaptureUp | |
| Critical | 1.3.6.1.4.1.39067.102.0.2 | 2002 | - | ||
| CallProcError | Error | 1.3.6.1.4.1.39067.102.0.3 | 2003 | - | |
Verba Legacy Cisco Central Recorder Service | JTAPIServiceDown | Critical | 1.3.6.1.4.1.39067.103.0.1 | 3001 | JTAPIServiceUp |
| JTAPIServiceUp | Critical | 1.3.6.1.4.1.39067.103.0.2 | 3002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.103.0.3 | 3003 | - | |
Verba Cisco JTAPI Service | CUCMDown | Fatal | 1.3.6.1.4.1.39067.104.0.1 | 4001 | CUCMUp |
| CUCMUp | Critical | 1.3.6.1.4.1.39067.104.0.2 | 4002 | - | |
| Genesys connection down | Error | 1.3.6.1.4.1.39067.123.0.1 | 23001 | Genesys connection up | |
| Genesys connection up | Error | 1.3.6.1.4.1.39067.123.0.2 | 23002 | - | |
| Verba Dial-in Recorder Service | CallProcError | Error | 1.3.6.1.4.1.39067.105.0.1 | 5001 | - |
| Verba General Media Recorder Service | CallProcError | Error | 1.3.6.1.4.1.39067.106.0.1 | 6001 | - |
Verba Avaya Recorder Service | AESDown | Fatal/Critical | 1.3.6.1.4.1.39067.107.0.1 | 7001 | AESUp |
| AESUp | Critical | 1.3.6.1.4.1.39067.107.0.2 | 7002 | - | |
| MediaRecDown | Fatal | 1.3.6.1.4.1.39067.107.0.3 | 7003 | MediaRecUp | |
| MediaRecUp | Critical | 1.3.6.1.4.1.39067.107.0.4 | 7004 | - | |
| CallProcError | Fatal | 1.3.6.1.4.1.39067.107.0.5 | 7005 | - | |
Verba Legacy Cisco UC Gateway Recorder Service | XCCServiceDown | Critical | 1.3.6.1.4.1.39067.108.0.1 | 8001 | XCCServiceUp |
| XCCServiceUp | Critical | 1.3.6.1.4.1.39067.108.0.2 | 8002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.108.0.3 | 8003 | - | |
Verba Cisco MediaSense Connector Service | ConnectionDown | Critical | 1.3.6.1.4.1.39067.109.0.1 | 9001 | ConnectionUp |
| ConnectionUp | Critical | 1.3.6.1.4.1.39067.109.0.2 | 9002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.109.0.3 | 9003 | - | |
| Verba Screen Capturing Service | ConnectionDown | Critical | 1.3.6.1.4.1.39067.110.0.1 | 10001 | ConnectionUp |
| ConnectionUp | Critical | 1.3.6.1.4.1.39067.110.0.2 | 10002 | - | |
| CapturingError | Critical | 1.3.6.1.4.1.39067.110.0.3 | 10003 | - | |
Verba SfB/Lync Call Filter Service | RecorderTimeout | Critical | 1.3.6.1.4.1.39067.111.0.1 | 11001 | RecorderBack |
| RecorderBack | Critical | 1.3.6.1.4.1.39067.111.0.2 | 11002 | - | |
| LyncDown | Critical | 1.3.6.1.4.1.39067.111.0.3 | 11003 | LyncUp | |
| LyncUp | Critical | 1.3.6.1.4.1.39067.111.0.4 | 11004 | - | |
| LyncInactive | Critical | 1.3.6.1.4.1.39067.111.0.9 | 11009 | Lync Connection Active | |
| MediaCollectorTimeout | Critical | 1.3.6.1.4.1.39067.111.0.5 | 11005 | MediaCollectorBack | |
| MediaCollectorBack | Critical | 1.3.6.1.4.1.39067.111.0.6 | 11006 | - | |
| AnnouncementTimeout | Critical | 1.3.6.1.4.1.39067.111.0.7 | 11007 | AnnouncementBack | |
| AnnouncementBack | Critical | 1.3.6.1.4.1.39067.111.0.8 | 11008 | - | |
| CallProcessingError | Error | 1.3.6.1.4.1.39067.111.0.10 | 11010 | - | |
| ConfigurationError | Critical | 1.3.6.1.4.1.39067.111.0.11 | 11011 | - | |
| Lync Connection Active | Critical | 1.3.6.1.4.1.39067.111.0.12 | 11012 | - | |
Verba SfB/Lync IM Recorder Service | Lync filter down | Critical | 1.3.6.1.4.1.39067.112.0.1 | 12001 | Lync filter up |
| Lync filter up | Critical | 1.3.6.1.4.1.39067.112.0.2 | 12002 | - | |
Verba Node Manager Agent | RegistrationFailed | Fatal | 1.3.6.1.4.1.39067.113.0.1 | 13001 | RegistrationReady |
| RegistrationReady | Fatal | 1.3.6.1.4.1.39067.113.0.2 | 13002 | - | |
Verba CDR Importer Service | ImportFailure | Critical | 1.3.6.1.4.1.39067.114.0.1 | 14001 | - |
| RecordFailure | Error | 1.3.6.1.4.1.39067.114.0.2 | 14002 | - | |
| RecheckFailure | Critical | 1.3.6.1.4.1.39067.114.0.3 | 14003 | - | |
| MediaLengthMismatch | Error | 1.3.6.1.4.1.39067.114.0.4 | 14004 | - | |
| Metadata Filesize Too Big | Fatal | 1.3.6.1.4.1.39067.114.0.5 | 14005 | - | |
| Bad configuration | Critical | 1.3.6.1.4.1.39067.114.0.6 | 14006 | - | |
| Fatal | 1.3.6.1.4.1.39067.114.0.7 | 14007 | - | ||
| Approaching API throttling limit | Warning | 1.3.6.1.4.1.39067.114.0.8 | 14008 | - | |
| API throttling limit reached | Error | 1.3.6.1.4.1.39067.114.0.9 | 14009 | - | |
| General Notification | Notification | 1.3.6.1.4.1.39067.114.0.11 | 14011 | - | |
Verba Centile Connector Service | DiskAccess | Critical | 1.3.6.1.4.1.39067.150.0.1 | 50001 | - |
| DatabaseAccessDown | Critical |