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Alerts
Alerts
- Kiss, Mate
- Zszugyi
- Peter Krasznai
Owned by Kiss, Mate
Last updated: Feb 19, 2025 by Zszugyi
IANA Enterprise Number
The Verba Technologies assigned enterprise number at IANA is 39067.
The official list of IANA Enterprise Numbers can be found here: http://www.iana.org/assignments/enterprise-numbers
MIB of Verba SNMP Traps
SNMP trap OIDs are under our enterprise prefix 1.3.6.1.4.1.39067. The SNMP Traps follow SNMP Version 3.
Here is the SMIv2 Verba MIB file.
Overriding alerts
It is possible to customize the alert severities and their targets. For the configuration guide, see: Customizing Alert Severities and Selective Alert Sending
General alerts
Alert Name | Severity | Trap OID | Event ID | Resolved by |
|---|---|---|---|---|
| Fatal | 1.3.6.1.4.1.39067.100.0.1 | 1 | Free Memory OK | |
| Fatal | 1.3.6.1.4.1.39067.100.0.2 | 2 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.3 | 3 | Disk Space OK | |
| Fatal | 1.3.6.1.4.1.39067.100.0.4 | 4 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.5 | 5 | Service Up | |
| Fatal | 1.3.6.1.4.1.39067.100.0.6 | 6 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.7 | 7 | Recording Inactivity Over | |
| Database Connection Down | Critical | 1.3.6.1.4.1.39067.100.0.10 | 10 | Database Connection Up |
| Database Connection Up | Critical | 1.3.6.1.4.1.39067.100.0.11 | 11 | - |
| Critical | 1.3.6.1.4.1.39067.100.0.12 | 12 | - | |
| Prerequisite Missing | Fatal | 1.3.6.1.4.1.39067.100.0.13 | 13 | - |
| Fatal | 1.3.6.1.4.1.39067.100.0.14 | 14 | - | |
| Certificate is not accessible | Fatal | 1.3.6.1.4.1.39067.100.0.15 | 15 | - |
| Certificate expires | Warning | 1.3.6.1.4.1.39067.100.0.16 | 16 | - |
| Certificate expired | Critical | 1.3.6.1.4.1.39067.100.0.17 | 17 | - |
| Certificate not trusted | Critical | 1.3.6.1.4.1.39067.100.0.18 | 18 | - |
| Critical | 1.3.6.1.4.1.39067.100.0.19 | 19 | - | |
| Certificate key is not accessible | Critical | 1.3.6.1.4.1.39067.100.0.20 | 20 | - |
| Configuration Error | Fatal | 1.3.6.1.4.1.39067.100.0.21 | 21 | - |
| Undefined | Critical | 1.3.6.1.4.1.39067.100.0.999 | 999 | - |
| Folder access problem | Error | 1.3.6.1.4.1.39067.999.10 | 910 | Folder access problem resolved |
| Folder access problem resolved | Notification | 1.3.6.1.4.1.39067.999.11 | 911 | - |
Service-specific alerts
| Service | Alert name | Severity | Trap OID | Event ID | Resolved by |
|---|---|---|---|---|---|
Verba Storage Management Service | Policy Error | Error | 1.3.6.1.4.1.39067.101.0.1 | 1001 | Policy Continues |
| Policy Continues | Critical | 1.3.6.1.4.1.39067.101.0.2 | 1002 | - | |
| Policy Finished | Warning | 1.3.6.1.4.1.39067.101.0.3 | 1003 | - | |
| Centera Privileged Delete Allowed | Critical | 1.3.6.1.4.1.39067.101.0.4 | 1004 | - | |
| PolicyVQError | Error | 1.3.6.1.4.1.39067.101.0.5 | 1005 | - | |
| VerintMissingAgentAssociations | Critical | 1.3.6.1.4.1.39067.101.0.6 | 1006 | - | |
Verba Passive Recorder Service | Critical | 1.3.6.1.4.1.39067.102.0.1 | 2001 | CaptureUp | |
| Critical | 1.3.6.1.4.1.39067.102.0.2 | 2002 | - | ||
| CallProcError | Error | 1.3.6.1.4.1.39067.102.0.3 | 2003 | - | |
Verba Legacy Cisco Central Recorder Service | JTAPIServiceDown | Critical | 1.3.6.1.4.1.39067.103.0.1 | 3001 | JTAPIServiceUp |
| JTAPIServiceUp | Critical | 1.3.6.1.4.1.39067.103.0.2 | 3002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.103.0.3 | 3003 | - | |
Verba Cisco JTAPI Service | CUCMDown | Fatal | 1.3.6.1.4.1.39067.104.0.1 | 4001 | CUCMUp |
| CUCMUp | Critical | 1.3.6.1.4.1.39067.104.0.2 | 4002 | - | |
| Genesys connection down | Error | 1.3.6.1.4.1.39067.123.0.1 | 23001 | Genesys connection up | |
| Genesys connection up | Error | 1.3.6.1.4.1.39067.123.0.2 | 23002 | - | |
| Verba Dial-in Recorder Service | CallProcError | Error | 1.3.6.1.4.1.39067.105.0.1 | 5001 | - |
| Verba General Media Recorder Service | CallProcError | Error | 1.3.6.1.4.1.39067.106.0.1 | 6001 | - |
Verba Avaya Recorder Service | AESDown | Fatal/Critical | 1.3.6.1.4.1.39067.107.0.1 | 7001 | AESUp |
| AESUp | Critical | 1.3.6.1.4.1.39067.107.0.2 | 7002 | - | |
| MediaRecDown | Fatal | 1.3.6.1.4.1.39067.107.0.3 | 7003 | MediaRecUp | |
| MediaRecUp | Critical | 1.3.6.1.4.1.39067.107.0.4 | 7004 | - | |
| CallProcError | Fatal | 1.3.6.1.4.1.39067.107.0.5 | 7005 | - | |
Verba Legacy Cisco UC Gateway Recorder Service | XCCServiceDown | Critical | 1.3.6.1.4.1.39067.108.0.1 | 8001 | XCCServiceUp |
| XCCServiceUp | Critical | 1.3.6.1.4.1.39067.108.0.2 | 8002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.108.0.3 | 8003 | - | |
Verba Cisco MediaSense Connector Service | ConnectionDown | Critical | 1.3.6.1.4.1.39067.109.0.1 | 9001 | ConnectionUp |
| ConnectionUp | Critical | 1.3.6.1.4.1.39067.109.0.2 | 9002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.109.0.3 | 9003 | - | |
| Verba Screen Capturing Service | ConnectionDown | Critical | 1.3.6.1.4.1.39067.110.0.1 | 10001 | ConnectionUp |
| ConnectionUp | Critical | 1.3.6.1.4.1.39067.110.0.2 | 10002 | - | |
| CapturingError | Critical | 1.3.6.1.4.1.39067.110.0.3 | 10003 | - | |
Verba SfB/Lync Call Filter Service | RecorderTimeout | Critical | 1.3.6.1.4.1.39067.111.0.1 | 11001 | RecorderBack |
| RecorderBack | Critical | 1.3.6.1.4.1.39067.111.0.2 | 11002 | - | |
| LyncDown | Critical | 1.3.6.1.4.1.39067.111.0.3 | 11003 | LyncUp | |
| LyncUp | Critical | 1.3.6.1.4.1.39067.111.0.4 | 11004 | - | |
| LyncInactive | Critical | 1.3.6.1.4.1.39067.111.0.9 | 11009 | Lync Connection Active | |
| MediaCollectorTimeout | Critical | 1.3.6.1.4.1.39067.111.0.5 | 11005 | MediaCollectorBack | |
| MediaCollectorBack | Critical | 1.3.6.1.4.1.39067.111.0.6 | 11006 | - | |
| AnnouncementTimeout | Critical | 1.3.6.1.4.1.39067.111.0.7 | 11007 | AnnouncementBack | |
| AnnouncementBack | Critical | 1.3.6.1.4.1.39067.111.0.8 | 11008 | - | |
| CallProcessingError | Error | 1.3.6.1.4.1.39067.111.0.10 | 11010 | - | |
| ConfigurationError | Critical | 1.3.6.1.4.1.39067.111.0.11 | 11011 | - | |
| Lync Connection Active | Critical | 1.3.6.1.4.1.39067.111.0.12 | 11012 | - | |
Verba SfB/Lync IM Recorder Service | Lync filter down | Critical | 1.3.6.1.4.1.39067.112.0.1 | 12001 | Lync filter up |
| Lync filter up | Critical | 1.3.6.1.4.1.39067.112.0.2 | 12002 | - | |
Verba Node Manager Agent | RegistrationFailed | Fatal | 1.3.6.1.4.1.39067.113.0.1 | 13001 | RegistrationReady |
| RegistrationReady | Fatal | 1.3.6.1.4.1.39067.113.0.2 | 13002 | - | |
Verba CDR Importer Service | ImportFailure | Critical | 1.3.6.1.4.1.39067.114.0.1 | 14001 | - |
| RecordFailure | Error | 1.3.6.1.4.1.39067.114.0.2 | 14002 | - | |
| RecheckFailure | Critical | 1.3.6.1.4.1.39067.114.0.3 | 14003 | - | |
| MediaLengthMismatch | Error | 1.3.6.1.4.1.39067.114.0.4 | 14004 | - | |
| Metadata Filesize Too Big | Fatal | 1.3.6.1.4.1.39067.114.0.5 | 14005 | - | |
| Bad configuration | Critical | 1.3.6.1.4.1.39067.114.0.6 | 14006 | - | |
| Fatal | 1.3.6.1.4.1.39067.114.0.7 | 14007 | - | ||
| Approaching API throttling limit | Warning | 1.3.6.1.4.1.39067.114.0.8 | 14008 | - | |
| API throttling limit reached | Error | 1.3.6.1.4.1.39067.114.0.9 | 14009 | - | |
| General Notification | Notification | 1.3.6.1.4.1.39067.114.0.11 | 14011 | - | |
Verba Centile Connector Service | DiskAccess | Critical | 1.3.6.1.4.1.39067.150.0.1 | 50001 | - |
| DatabaseAccessDown | Critical | 1.3.6.1.4.1.39067.150.0.2 | 50002 | DatabaseAccessUp | |
| DatabaseAccessUp | Critical | 1.3.6.1.4.1.39067.150.0.3 | 50003 | - | |
| UnidentifiedEnterprise | Critical | 1.3.6.1.4.1.39067.150.0.4 | 50004 | - | |
| CallProcessingError | Critical | 1.3.6.1.4.1.39067.150.0.5 | 50005 | - | |
| Verba Unified Call Recorder Service | RecProviderDown | Critical | 1.3.6.1.4.1.39067.115.0.1 | 15001 | RecProviderUp |
| RecProviderUp | Critical | 1.3.6.1.4.1.39067.115.0.2 | 15002 | - | |
| MediaRecDown | Warning | 1.3.6.1.4.1.39067.115.0.3 | 15003 | MediaRecUp | |
| MediaRecUp | Warning | 1.3.6.1.4.1.39067.115.0.4 | 15004 | - | |
| JTAPIServiceDown | Critical | 1.3.6.1.4.1.39067.115.0.5 | 15005 | JTAPIServiceUp | |
| JTAPIServiceUp | Critical | 1.3.6.1.4.1.39067.115.0.6 | 15006 | - | |
| CallProcError | Error | 1.3.6.1.4.1.39067.115.0.7 | 15007 | - | |
| SipTrunkDown | Critical | 1.3.6.1.4.1.39067.115.0.8 | 15008 | SipTrunkUp | |
| SipTrunkUp | Critical | 1.3.6.1.4.1.39067.115.0.9 | 15009 | - | |
| RecorderOverloadBegin | Warning | 1.3.6.1.4.1.39067.115.0.10 | 15010 | RecorderOverloadEnd | |
| RecorderOverloadEnd | Warning | 1.3.6.1.4.1.39067.115.0.11 | 15011 | - | |
| RecorderStandbyBegin | Warning | 1.3.6.1.4.1.39067.115.0.12 | 15012 | RecorderStandbyEnd | |
| RecorderStandbyEnd | Warning | 1.3.6.1.4.1.39067.115.0.13 | 15013 | - | |
| RecordingDirectorDown | Warning | 1.3.6.1.4.1.39067.115.0.14 | 15014 | RecordingDirectorUp | |
| RecordingDirectorUp | Warning | 1.3.6.1.4.1.39067.115.0.15 | 15015 | - | |
| IPCCTIPassive | Error | 1.3.6.1.4.1.39067.115.0.16 | 15016 | - | |
| IPCCTIActive | Error | 1.3.6.1.4.1.39067.115.0.17 | 15017 | IPCCTIPassive | |
| BT Heartbeat & Directory Service Down | Critical | 1.3.6.1.4.1.39067.115.0.18 | 15018 | BT Heartbeat & Directory Service Up | |
| BT Heartbeat & Directory Service Up | Critical | 1.3.6.1.4.1.39067.115.0.19 | 15019 | - | |
| BT ITSLink Down | Critical | 1.3.6.1.4.1.39067.115.0.20 | 15020 | BT ITSLink Up | |
| BT ITSLink Up | Critical | 1.3.6.1.4.1.39067.115.0.21 | 15021 | - | |
| BT TTP Down | Critical | 1.3.6.1.4.1.39067.115.0.22 | 15022 | BT TTP Up | |
| BT TTP Up | Critical | 1.3.6.1.4.1.39067.115.0.23 | 15023 | - | |
| BT Voice LAN0 Down | Critical | 1.3.6.1.4.1.39067.115.0.24 | 15024 | BT Voice LAN0 Up | |
| BT Voice LAN0 Temporarily Down | Critical | 1.3.6.1.4.1.39067.115.0.25 | 15025 | BT Voice LAN0 Up | |
| BT Voice LAN0 Partially Down | Critical | 1.3.6.1.4.1.39067.115.0.26 | 15026 | BT Voice LAN0 Up | |
| BT Voice LAN0 Up | Critical | 1.3.6.1.4.1.39067.115.0.27 | 15027 | - | |
| BT Voice LAN1 Down | Critical | 1.3.6.1.4.1.39067.115.0.28 | 15028 | BT Voice LAN1 Up | |
| BT Voice LAN1 Temporarily Down | Critical | 1.3.6.1.4.1.39067.115.0.29 | 15029 | BT Voice LAN1 Up | |
| BT Voice LAN1 Partially Down | Critical | 1.3.6.1.4.1.39067.115.0.30 | 15030 | BT Voice LAN1 Up | |
| BT Voice LAN1 Up | Critical | 1.3.6.1.4.1.39067.115.0.31 | 15031 | - | |
| BT TFTP0 Down | Warning | 1.3.6.1.4.1.39067.115.0.32 | 15032 | BT TFTP0 Up | |
| BT TFTP0 Up | Warning | 1.3.6.1.4.1.39067.115.0.33 | 15033 | - | |
| BT TFTP1 Down | Warning | 1.3.6.1.4.1.39067.115.0.34 | 15034 | BT TFTP1 Up | |
| BT TFTP1 Up | Warning | 1.3.6.1.4.1.39067.115.0.35 | 15035 | - | |
| BT TMS Access Down | Critical | 1.3.6.1.4.1.39067.115.0.36 | 15036 | BT TMS Access Up | |
| BT TMS Access Up | Critical | 1.3.6.1.4.1.39067.115.0.37 | 15037 | - | |
| Failover Between TTP Managers | Critical | 1.3.6.1.4.1.39067.115.0.38 | 15038 | - | |
| BT LDAP access down | Critical | 1.3.6.1.4.1.39067.115.0.39 | 15039 | BT LDAP access up | |
| BT LDAP access up | Critical | 1.3.6.1.4.1.39067.115.0.40 | 15040 | - | |
| BT TMS Cache access down | Critical | 1.3.6.1.4.1.39067.115.0.41 | 15041 | BT TMS Cache access up | |
| BT TMS Cache access up | Critical | 1.3.6.1.4.1.39067.115.0.42 | 15042 | - | |
| BT TTP packet loss started | Critical | 1.3.6.1.4.1.39067.115.0.43 | 15043 | BT TTP packet loss ended | |
| BT TTP packet loss ended | Critical | 1.3.6.1.4.1.39067.115.0.44 | 15044 | . | |
| IPC media channel went down | Error | 1.3.6.1.4.1.39067.115.0.45 | 15045 | IPC media channel went up | |
| IPC media channel went up | Error | 1.3.6.1.4.1.39067.115.0.46 | 15046 | - | |
Verizon CDR Enhancer error | Error | 1.3.6.1.4.1.39067.115.0.47 | 15047 | - | |
| Media loss start | Error | 1.3.6.1.4.1.39067.115.0.48 | 15048 | Media loss end | |
| Media loss end | Error | 1.3.6.1.4.1.39067.115.0.49 | 15049 | - | |
| Error | 1.3.6.1.4.1.39067.115.0.50 | 15050 | - | ||
| CTI record with missing media due to failure | Error | 1.3.6.1.4.1.39067.115.0.51 | 15051 | - | |
Verba Cisco Compliance Service | IMPNodeUp | Critical | 1.3.6.1.4.1.39067.116.0.1 | 16001 | - |
| IMPNodeDown | Fatal | 1.3.6.1.4.1.39067.116.0.2 | 16002 | IMPNodeUp | |
| MessageQueueThreshold | Fatal | 1.3.6.1.4.1.39067.116.0.5 | 16005 | - | |
| Processing Error | Error | 1.3.6.1.4.1.39067.116.0.6 | 16006 | - | |
| DLP Server Error | Error | 1.3.6.1.4.1.39067.116.0.7 | 16007 | - | |
Verba Media Collector and Proxy Service | RecorderUp | Critical | 1.3.6.1.4.1.39067.117.0.1 | 17001 | - |
| RecorderDown | Critical | 1.3.6.1.4.1.39067.117.0.2 | 17002 | RecorderUp | |
| LyncFilterUp | Critical | 1.3.6.1.4.1.39067.117.0.3 | 17003 | - | |
| LyncFilterDown | Critical | 1.3.6.1.4.1.39067.117.0.4 | 17004 | LyncFilterUp | |
| RecorderOverloadBegin | Warning | 1.3.6.1.4.1.39067.117.0.5 | 17005 | RecorderOverloadEnd | |
| RecorderOverloadEnd | Warning | 1.3.6.1.4.1.39067.117.0.6 | 17006 | - | |
| RecorderStandbyBegin | Warning | 1.3.6.1.4.1.39067.117.0.7 | 17007 | RecorderStandbyEnd | |
| RecorderStandbyEnd | Warning | 1.3.6.1.4.1.39067.117.0.8 | 17008 | - | |
| CallProcError | Error | 1.3.6.1.4.1.39067.117.0.9 | 17009 | - | |
| Verba Web Application Service | FailedLogin | Warning | 1.3.6.1.4.1.39067.118.0.1 | 18001 | - |
| ApplyACLFailed | Error | 1.3.6.1.4.1.39067.118.1.1 | 18101 | - | |
| ApplyCommPoliciesFailed | Error | 1.3.6.1.4.1.39067.118.1.2 | 18102 | - | |
| Could not send license usage to RLS | Error | 1.3.6.1.4.1.39067.118.1.3 | 18103 | - | |
| Database Maintenance Completed | Info | 1.3.6.1.4.1.39067.118.1.4 | 18104 | - | |
| Database Maintenance Error | Error | 1.3.6.1.4.1.39067.118.1.5 | 18105 | - | |
| License Issue | Error | 1.3.6.1.4.1.39067.118.1.6 | 18106 | - | |
| Report Upload Failed | Error | 1.3.6.1.4.1.39067.118.1.7 | 18107 | - | |
| License Warning | Warning | 1.3.6.1.4.1.39067.118.1.8 | 18108 | - | |
| ADSyncError | Error | 1.3.6.1.4.1.39067.118.2.1 | 18201 | ADSyncExecutedOK | |
| ADSyncExecutedOK | Info | 1.3.6.1.4.1.39067.118.2.2 | 18202 | - | |
| ADSyncUsersDecreasedSignificantly | Warning | 1.3.6.1.4.1.39067.118.2.3 | 18203 | - | |
| AD Synchronization Added New Site | Warning | 1.3.6.1.4.1.39067.118.2.4 | 18204 | - | |
| Data Management Policy Created | Notification | 1.3.6.1.4.1.39067.118.3.1 | 18301 | - | |
| Data Management Policy Updated | Notification | 1.3.6.1.4.1.39067.118.3.2 | 18302 | - | |
| Data Management Policy Deleted | Notification | 1.3.6.1.4.1.39067.118.3.3 | 18303 | - | |
| Users without Ethical Wall User permission | Warning | 1.3.6.1.4.1.39067.118.4.1 | 18401 | - | |
| Audit Log Fatal | Fatal | 1.3.6.1.4.1.39067.118.9.1 | 18901 | - | |
| Audit Log Critical | Critical | 1.3.6.1.4.1.39067.118.9.2 | 18902 | - | |
| Audit Log Error | Error | 1.3.6.1.4.1.39067.118.9.3 | 18903 | - | |
| Audit Log Warning | Warning | 1.3.6.1.4.1.39067.118.9.4 | 18904 | - | |
| Audit Log Info | Info | 1.3.6.1.4.1.39067.118.9.5 | 18905 | - | |
| Verba SMS Recorder Service | SMS-C connection up | Critical | 1.3.6.1.4.1.39067.119.0.1 | 19001 | - |
| SMS-C connection down | Critical | 1.3.6.1.4.1.39067.119.0.2 | 19002 | SMS-C up | |
| SMS Processing Error | Error | 1.3.6.1.4.1.39067.119.0.3 | 19003 | - | |
| Verba SfB/Lync IM Filter Service | Recorder connection down | Critical | 1.3.6.1.4.1.39067.120.0.1 | 20001 | Recorder connection up |
| Recorder connection up | Critical | 1.3.6.1.4.1.39067.120.0.2 | 20002 | - | |
| Lync connection down | Critical | 1.3.6.1.4.1.39067.120.0.3 | 20003 | Lync connection up | |
| Lync connection up | Critical | 1.3.6.1.4.1.39067.120.0.4 | 20004 | - | |
| Lync connection inactive | Critical | 1.3.6.1.4.1.39067.120.0.5 | 20005 | Lync Connection Active | |
| Call Processing error | Error | 1.3.6.1.4.1.39067.120.0.6 | 20006 | - | |
| Configuration error | Error | 1.3.6.1.4.1.39067.120.0.7 | 20007 | - | |
| Lync Connection Active | Critical | 1.3.6.1.4.1.39067.120.0.8 | 20008 | - | |
| Verba SfB/Lync Ethical Wall Service | Announcement connection down | Critical | 1.3.6.1.4.1.39067.121.0.1 | 21001 | Announcement connection up |
| Announcement connection up | Critical | 1.3.6.1.4.1.39067.121.0.2 | 21002 | - | |
| Lync connection down | Critical | 1.3.6.1.4.1.39067.121.0.3 | 21003 | Lync connection up | |
| Lync connection up | Critical | 1.3.6.1.4.1.39067.121.0.4 | 21004 | - | |
| Lync connection inactive | Critical | 1.3.6.1.4.1.39067.121.0.5 | 21005 | Lync Connection Active | |
| Call Processing error | Error | 1.3.6.1.4.1.39067.121.0.6 | 21006 | - | |
| Configuration error | Error | 1.3.6.1.4.1.39067.121.0.7 | 21007 | - | |
| Lync Connection Active | Critical | 1.3.6.1.4.1.39067.121.0.8 | 21008 | - | |
| Verba Microsoft Teams Bot Service | Recorder connection down | Critical | 1.3.6.1.4.1.39067.122.0.1 | 22001 | Recorder connection up |
| Recorder connection up | Warning | 1.3.6.1.4.1.39067.122.0.2 | 22002 | - | |
| User is not configured in Verba | Warning | 1.3.6.1.4.1.39067.122.0.3 | 22003 | - | |
| Could not join call | Critical | 1.3.6.1.4.1.39067.122.0.4 | 22004 | - | |
| No available recorder | Critical | 1.3.6.1.4.1.39067.122.0.5 | 22005 | - | |
| Unexpected call termination | Critical | 1.3.6.1.4.1.39067.122.0.6 | 22006 | ||
| Could not authenticate | Critical | 1.3.6.1.4.1.39067.122.0.7 | 22007 | ||
| Call timed out | Warning | 1.3.6.1.4.1.39067.122.0.8 | 22008 | ||
| Recorder overloaded | Critical | 1.3.6.1.4.1.39067.122.0.9 | 22009 | ||
| Potential recording loss due to missing participant update | Warning | 1.3.6.1.4.1.39067.122.0.10 | 22010 | ||
| Teams call was forcefully terminated | Critical | 1.3.6.1.4.1.39067.122.0.11 | 22011 | ||
| Outbound HTTP request failed | Warning | 1.3.6.1.4.1.39067.122.0.12 | 22012 | ||
| RTP mismatch with recorder | Critical | 1.3.6.1.4.1.39067.122.0.13 | 22013 | ||
| Bot health: Overloaded | Critical | 1.3.6.1.4.1.39067.122.0.14 | 22014 | ||
| Bot health: Normal | Warning | 1.3.6.1.4.1.39067.122.0.15 | 22015 | ||
| Verba Genesys CTI Service | Genesys connection down | Error | 1.3.6.1.4.1.39067.123.0.1 | 23001 | Genesys connection up |
| Genesys connection up | Error | 1.3.6.1.4.1.39067.123.0.2 | 23002 | - | |
| Verba Unified IM Recorder Service | Message queue is up | Critical | 1.3.6.1.4.1.39067.124.0.1 | 24001 | - |
| Message queue is down | Critical | 1.3.6.1.4.1.39067.124.0.2 | 24002 | Message queue is up | |
| Message queue is in active state | Critical | 1.3.6.1.4.1.39067.124.0.3 | 24003 | - | |
| Message queue is in standby state | Critical | 1.3.6.1.4.1.39067.124.0.4 | 24004 | Message queue is in active state | |
| Teams subscription is up | Warning | 1.3.6.1.4.1.39067.124.0.5 | 24005 | - | |
| Teams subscription is down | Warning | 1.3.6.1.4.1.39067.124.0.6 | 24006 | Teams subscription is up | |
| No provider is configured for message processing | Critical | 1.3.6.1.4.1.39067.124.0.7 | 24007 | - | |
| Attachment download failed | Error | 1.3.6.1.4.1.39067.124.0.8 | 24008 | - | |
| Subscription lifecycle event | Warning | 1.3.6.1.4.1.39067.124.0.9 | 24009 | - | |
| Recording inactivity | Critical | 1.3.6.1.4.1.39067.124.0.10 | 24010 | Recording activity | |
| Recording activity | Critical | 1.3.6.1.4.1.39067.124.0.11 | 24011 | - | |
| Teams Export API connection is up | Critical | 1.3.6.1.4.1.39067.124.0.12 | 24012 | - | |
| Teams Export API connection is down | Critical | 1.3.6.1.4.1.39067.124.0.13 | 24013 | Teams Export API connection is up | |
| Teams Export API license issue | Critical | 1.3.6.1.4.1.39067.124.0.14 | 24014 | - |
Variables used in SNMP Traps
The following variables are used in various Verba traps to describe the event:
OID | Variable Name | Description |
|---|---|---|
| 1.3.6.1.4.1.39067.200.1 | Description | Human readable description of the trap |
| 1.3.6.1.4.1.39067.200.2 | ServiceName | Name of the affected service |
| 1.3.6.1.4.1.39067.200.3 | HostName | Host name of an affected server |
| 1.3.6.1.4.1.39067.200.4 | DiskSpaceLowPath | Path of an affected disk |
| 1.3.6.1.4.1.39067.200.5 | CallId | ID of the affected recording |
| 1.3.6.1.4.1.39067.200.6 | ServiceDisplayName | Display name of the affected service |
| 1.3.6.1.4.1.39067.200.7 | Path | Affected path |
| 1.3.6.1.4.1.39067.200.8 | Interface | Recording capture interface |
| 1.3.6.1.4.1.39067.200.9 | CertThumbprint | Certificate thumbprint |
| 1.3.6.1.4.1.39067.200.10 | CertFriendlyName | Certificate friendly name |
| 1.3.6.1.4.1.39067.200.11 | CertExpirationDate | Certificate expiration date |
| 1.3.6.1.4.1.39067.200.12 | CertSubject | Certificate subject |
| 1.3.6.1.4.1.39067.200.13 | Severity | Event Severity |
| 1.3.6.1.4.1.39067.200.14 | Title | Title |
| 1.3.6.1.4.1.39067.200.15 | Userid | User id |
| 1.3.6.1.4.1.39067.200.16 | TenantId | Tenant id |
| 1.3.6.1.4.1.39067.200.17 | EventID | Event ID |
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