Microsoft Teams Bot Service: No available recorder Alert
- Kiss, Mate
Owned by Kiss, Mate
May 24, 2022
1 min read
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No available recorder Alert
Content
Alert: No available recorder
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: .122.0.5
Time: <TIME> (UTC)
Severity: Critical
Description:
#DESCRIPTION#
Alert attributes:
#CUSTOM_ATTRIBUTES#
Cause
This alert is sent if the Bot service was invited into a recording session, but there is no available Media Recorder server/service.
Resolution
If you receive such an alert, please check the availability of the Verba Recording Servers. Contact the support service and send the unifiedrec.log from the server.
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.