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Media Collector and Proxy Service: CallProcError

Media Collector and Proxy Service: CallProcError

Owned by Kiss, Mate
May 24, 2022

Call Processing Error Alert

Content

Alert: <ALERT_ERROR>
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: <ID>
Time: <TIME> (UTC)
Severity: <SEVERITY>

Description:
Call processing error. <Information>
Alert attributes:
#CUSTOM_ATTRIBUTES#

Cause

This alert is sent if the Verba Media Collector and Proxy Service encountered some error during call processing.

Resolution

If you receive such an alert, please contact the support service and send the log files of the related service.

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files (x86)\Verba\log) folder on each server. 

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