Alerts
- Kiss, Mate
- Gabor Moczar (Unlicensed)
Owned by Kiss, Mate
Jun 02, 2020
2 min read
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IANA Enterprise Number
The Verba Technologies assigned enterprise number at IANA is 39067.
The official list of IANA Enterprise Numbers can be found here: http://www.iana.org/assignments/enterprise-numbers
MIB of Verba SNMP Traps
SNMP trap OIDs are under our enterprise prefix 1.3.6.1.4.1.39067. The SNMP Traps follow SNMP Version 2c.
Here is the SMIv2 Verba MIB file.
General alerts:
Alert Name | Severity | Trap OID | Event ID | Resolved by |
|---|---|---|---|---|
| Fatal | 1.3.6.1.4.1.39067.100.0.1 | 1 | Free Memory OK | |
| Fatal | 1.3.6.1.4.1.39067.100.0.2 | 2 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.3 | 3 | Disk Space OK | |
| Fatal | 1.3.6.1.4.1.39067.100.0.4 | 4 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.5 | 5 | Service Up | |
| Fatal | 1.3.6.1.4.1.39067.100.0.6 | 6 | - | |
| Fatal | 1.3.6.1.4.1.39067.100.0.7 | 7 | Recording Inactivity Over | |
| Database Connection Down | Critical | 1.3.6.1.4.1.39067.100.0.10 | 10 | Database Connection Up |
| Database Connection Up | Critical | 1.3.6.1.4.1.39067.100.0.11 | 11 | - |
| Critical | 1.3.6.1.4.1.39067.100.0.12 | 12 | - | |
| Prerequisite Missing | Fatal | 1.3.6.1.4.1.39067.100.0.13 | 13 | - |
| Fatal | 1.3.6.1.4.1.39067.100.0.14 | 14 | - | |
| Certificate is not accessible | Fatal | 1.3.6.1.4.1.39067.100.0.15 | 15 | - |
| Certificate expires | Warning | 1.3.6.1.4.1.39067.100.0.16 | 16 | - |
| Certificate expired | Critical | 1.3.6.1.4.1.39067.100.0.17 | 17 | - |
| Certificate not trusted | Critical | 1.3.6.1.4.1.39067.100.0.18 | 18 | - |
| Critical | 1.3.6.1.4.1.39067.100.0.19 | 19 | - | |
| Certificate key is not accessible | Critical | 1.3.6.1.4.1.39067.100.0.20 | 20 | - |
| Configuration Error | Fatal | 1.3.6.1.4.1.39067.100.0.21 | 21 | - |
| Undefined | Critical | 1.3.6.1.4.1.39067.100.0.999 | 999 | - |
| Folder access problem | Error | 1.3.6.1.4.1.39067.999.10 | 910 | Folder access problem resolved |
| Folder access problem resolved | Notification | 1.3.6.1.4.1.39067.999.11 | 911 | - |
Service-specific alerts:
| Service | Alert name | Severity | Trap OID | Event ID | Resolved by |
|---|---|---|---|---|---|
Verba Storage Management Service | Policy Error | Error | 1.3.6.1.4.1.39067.101.0.1 | 1001 | Policy Continues |
| Policy Continues | Critical | 1.3.6.1.4.1.39067.101.0.2 | 1002 | - | |
| Policy Finished | Warning | 1.3.6.1.4.1.39067.101.0.3 | 1003 | - | |
| Centera Privileged Delete Allowed | Critical | 1.3.6.1.4.1.39067.101.0.4 | 1004 | - | |
| PolicyVQError | Error | 1.3.6.1.4.1.39067.101.0.5 | 1005 | - | |
| VerintMissingAgentAssociations | Critical | 1.3.6.1.4.1.39067.101.0.6 | 1006 | - | |
Verba Passive Recorder Service | Critical | 1.3.6.1.4.1.39067.102.0.1 | 2001 | CaptureUp | |
| Critical | 1.3.6.1.4.1.39067.102.0.2 | 2002 | - | ||
| CallProcError | Error | 1.3.6.1.4.1.39067.102.0.3 | 2003 | - | |
Verba Legacy Cisco Central Recorder Service | JTAPIServiceDown | Critical | 1.3.6.1.4.1.39067.103.0.1 | 3001 | JTAPIServiceUp |
| JTAPIServiceUp | Critical | 1.3.6.1.4.1.39067.103.0.2 | 3002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.103.0.3 | 3003 | - | |
Verba Cisco JTAPI Service | CUCMDown | Fatal | 1.3.6.1.4.1.39067.104.0.1 | 4001 | CUCMUp |
| CUCMUp | Critical | 1.3.6.1.4.1.39067.104.0.2 | 4002 | - | |
| Genesys connection down | Error | 1.3.6.1.4.1.39067.123.0.1 | 23001 | Genesys connection up | |
| Genesys connection up | Error | 1.3.6.1.4.1.39067.123.0.2 | 23002 | - | |
| Verba Dial-in Recorder Service | CallProcError | Error | 1.3.6.1.4.1.39067.105.0.1 | 5001 | - |
| Verba General Media Recorder Service | CallProcError | Error | 1.3.6.1.4.1.39067.106.0.1 | 6001 | - |
Verba Avaya Recorder Service | AESDown | Fatal/Critical | 1.3.6.1.4.1.39067.107.0.1 | 7001 | AESUp |
| AESUp | Critical | 1.3.6.1.4.1.39067.107.0.2 | 7002 | - | |
| MediaRecDown | Fatal | 1.3.6.1.4.1.39067.107.0.3 | 7003 | MediaRecUp | |
| MediaRecUp | Critical | 1.3.6.1.4.1.39067.107.0.4 | 7004 | - | |
| CallProcError | Fatal | 1.3.6.1.4.1.39067.107.0.5 | 7005 | - | |
Verba Legacy Cisco UC Gateway Recorder Service | XCCServiceDown | Critical | 1.3.6.1.4.1.39067.108.0.1 | 8001 | XCCServiceUp |
| XCCServiceUp | Critical | 1.3.6.1.4.1.39067.108.0.2 | 8002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.108.0.3 | 8003 | - | |
Verba Cisco MediaSense Connector Service | ConnectionDown | Critical | 1.3.6.1.4.1.39067.109.0.1 | 9001 | ConnectionUp |
| ConnectionUp | Critical | 1.3.6.1.4.1.39067.109.0.2 | 9002 | - | |
| CallProcError | Critical | 1.3.6.1.4.1.39067.109.0.3 | 9003 | - | |
| Verba Screen Capturing Service | ConnectionDown | Critical | 1.3.6.1.4.1.39067.110.0.1 | 10001 | ConnectionUp |
| ConnectionUp | Critical | 1.3.6.1.4.1.39067.110.0.2 | 10002 | - | |
| CapturingError | Critical | 1.3.6.1.4.1.39067.110.0.3 | 10003 | - | |
Verba SfB/Lync Call Filter Service | RecorderTimeout | Critical | 1.3.6.1.4.1.39067.111.0.1 | 11001 | RecorderBack |
| RecorderBack | Critical | 1.3.6.1.4.1.39067.111.0.2 | 11002 | - | |
| LyncDown | Critical | 1.3.6.1.4.1.39067.111.0.3 | 11003 | LyncUp | |
| LyncUp | Critical | 1.3.6.1.4.1.39067.111.0.4 | 11004 | - | |
| LyncInactive | Critical | 1.3.6.1.4.1.39067.111.0.9 | 11009 | Lync Connection Active | |
| MediaCollectorTimeout | Critical | 1.3.6.1.4.1.39067.111.0.5 | 11005 | MediaCollectorBack | |
| MediaCollectorBack | Critical | 1.3.6.1.4.1.39067.111.0.6 | 11006 | - | |
| AnnouncementTimeout | Critical | 1.3.6.1.4.1.39067.111.0.7 | 11007 | AnnouncementBack | |
| AnnouncementBack | Critical | 1.3.6.1.4.1.39067.111.0.8 | 11008 | - | |
| CallProcessingError | Error | 1.3.6.1.4.1.39067.111.0.10 | 11010 | - | |
| ConfigurationError | Critical | 1.3.6.1.4.1.39067.111.0.11 | 11011 | - | |
| Lync Connection Active | Critical | 1.3.6.1.4.1.39067.111.0.12 | 11012 | - | |
Verba SfB/Lync IM Recorder Service | Lync filter down | Critical | 1.3.6.1.4.1.39067.112.0.1 | 12001 | Lync filter up |
| Lync filter up | Critical | 1.3.6.1.4.1.39067.112.0.2 | 12002 | - | |
Verba Node Manager Agent | RegistrationFailed | Fatal | 1.3.6.1.4.1.39067.113.0.1 | 13001 | RegistrationReady |
| RegistrationReady | Fatal | 1.3.6.1.4.1.39067.113.0.2 | 13002 | - | |
Verba CDR Importer Service | ImportFailure | Critical | 1.3.6.1.4.1.39067.114.0.1 | 14001 | - |
| RecordFailure | Error | 1.3.6.1.4.1.39067.114.0.2 | 14002 | - | |
| RecheckFailure | Critical | 1.3.6.1.4.1.39067.114.0.3 | 14003 | - | |
| MediaLengthMismatch | Error | 1.3.6.1.4.1.39067.114.0.4 | 14004 | - | |
| Metadata Filesize Too Big | Fatal | 1.3.6.1.4.1.39067.114.0.5 | 14005 | - | |
Verba Centile Connector Service | DiskAccess | Critical | 1.3.6.1.4.1.39067.150.0.1 | 50001 | - |
| DatabaseAccessDown | Critical | 1.3.6.1.4.1.39067.150.0.2 | 50002 | DatabaseAccessUp | |
| DatabaseAccessUp | Critical | 1.3.6.1.4.1.39067.150.0.3 | 50003 | - | |
| UnidentifiedEnterprise | Critical | 1.3.6.1.4.1.39067.150.0.4 | 50004 | - | |
| CallProcessingError | Critical | 1.3.6.1.4.1.39067.150.0.5 | 50005 | - | |
| Verba Unified Call Recorder Service | RecProviderDown | Critical | 1.3.6.1.4.1.39067.115.0.1 | 15001 | RecProviderUp |
| RecProviderUp | Critical | 1.3.6.1.4.1.39067.115.0.2 | 15002 | - | |
| MediaRecDown | Warning | 1.3.6.1.4.1.39067.115.0.3 | 15003 | MediaRecUp | |
| MediaRecUp | Warning | 1.3.6.1.4.1.39067.115.0.4 | 15004 | - | |
| JTAPIServiceDown | Critical | 1.3.6.1.4.1.39067.115.0.5 | 15005 | JTAPIServiceUp | |
| JTAPIServiceUp | Critical | 1.3.6.1.4.1.39067.115.0.6 | 15006 | - | |
| CallProcError | Error | 1.3.6.1.4.1.39067.115.0.7 | 15007 | - | |
| SipTrunkDown | Critical | 1.3.6.1.4.1.39067.115.0.8 | 15008 | SipTrunkUp | |
| SipTrunkUp | Critical | 1.3.6.1.4.1.39067.115.0.9 | 15009 | - | |
| RecorderOverloadBegin | Warning | 1.3.6.1.4.1.39067.115.0.10 | 15010 | RecorderOverloadEnd | |
| RecorderOverloadEnd | Warning | 1.3.6.1.4.1.39067.115.0.11 | 15011 | - | |
| RecorderStandbyBegin | Warning | 1.3.6.1.4.1.39067.115.0.12 | 15012 | RecorderStandbyEnd | |
| RecorderStandbyEnd | Warning | 1.3.6.1.4.1.39067.115.0.13 | 15013 | - | |
| RecordingDirectorDown | Warning | 1.3.6.1.4.1.39067.115.0.14 | 15014 | RecordingDirectorUp | |
| RecordingDirectorUp | Warning | 1.3.6.1.4.1.39067.115.0.15 | 15015 | - | |
| IPCCTIPassive | Error | 1.3.6.1.4.1.39067.115.0.16 | 15016 | - | |
| IPCCTIActive | Error | 1.3.6.1.4.1.39067.115.0.17 | 15017 | IPCCTIPassive | |
| BT Heartbeat & Directory Service Down | Critical | 1.3.6.1.4.1.39067.115.0.18 | 15018 | BT Heartbeat & Directory Service Up | |
| BT Heartbeat & Directory Service Up | Critical | 1.3.6.1.4.1.39067.115.0.19 | 15019 | - | |
| BT ITSLink Down | Critical | 1.3.6.1.4.1.39067.115.0.20 | 15020 | BT ITSLink Up | |
| BT ITSLink Up | Critical | 1.3.6.1.4.1.39067.115.0.21 | 15021 | - | |
| BT TTP Down | Critical | 1.3.6.1.4.1.39067.115.0.22 | 15022 | BT TTP Up | |
| BT TTP Up | Critical | 1.3.6.1.4.1.39067.115.0.23 | 15023 | - | |
| BT Voice LAN0 Down | Critical | 1.3.6.1.4.1.39067.115.0.24 | 15024 | BT Voice LAN0 Up | |
| BT Voice LAN0 Temporarily Down | Critical | 1.3.6.1.4.1.39067.115.0.25 | 15025 | BT Voice LAN0 Up | |
| BT Voice LAN0 Partially Down | Critical | 1.3.6.1.4.1.39067.115.0.26 | 15026 | BT Voice LAN0 Up | |
| BT Voice LAN0 Up | Critical | 1.3.6.1.4.1.39067.115.0.27 | 15027 | - | |
| BT Voice LAN1 Down | Critical | 1.3.6.1.4.1.39067.115.0.28 | 15028 | BT Voice LAN1 Up | |
| BT Voice LAN1 Temporarily Down | Critical | 1.3.6.1.4.1.39067.115.0.29 | 15029 | BT Voice LAN1 Up | |
| BT Voice LAN1 Partially Down | Critical | 1.3.6.1.4.1.39067.115.0.30 | 15030 | BT Voice LAN1 Up | |
| BT Voice LAN1 Up | Critical | 1.3.6.1.4.1.39067.115.0.31 | 15031 | - | |
| BT TFTP0 Down | Warning | 1.3.6.1.4.1.39067.115.0.32 | 15032 | BT TFTP0 Up | |
| BT TFTP0 Up | Warning | 1.3.6.1.4.1.39067.115.0.33 | 15033 | - | |
| BT TFTP1 Down | Warning | 1.3.6.1.4.1.39067.115.0.34 | 15034 | BT TFTP1 Up | |
| BT TFTP1 Up | Warning | 1.3.6.1.4.1.39067.115.0.35 | 15035 | - | |
| BT TMS Access Down | Critical | 1.3.6.1.4.1.39067.115.0.36 | 15036 | BT TMS Access Up | |
| BT TMS Access Up | Critical | 1.3.6.1.4.1.39067.115.0.37 | 15037 | - | |
| Failover Between TTP Managers | Critical | 1.3.6.1.4.1.39067.115.0.38 | 15038 | - | |
| BT LDAP access down | Critical | 1.3.6.1.4.1.39067.115.0.39 | 15039 | BT LDAP access up | |
| BT LDAP access up | Critical | 1.3.6.1.4.1.39067.115.0.40 | 15040 | - | |
| BT TMS Cache access down | Critical | 1.3.6.1.4.1.39067.115.0.41 | 15041 | BT TMS Cache access up | |
| BT TMS Cache access up | Critical | 1.3.6.1.4.1.39067.115.0.42 | 15042 | - | |
Verba Cisco Compliance Service | IMPNodeUp | Critical | 1.3.6.1.4.1.39067.116.0.1 | 16001 | - |
| IMPNodeDown | Fatal | 1.3.6.1.4.1.39067.116.0.2 | 16002 | IMPNodeUp | |
| MessageQueueThreshold | Fatal | 1.3.6.1.4.1.39067.116.0.5 | 16005 | - | |
| Processing Error | Error | 1.3.6.1.4.1.39067.116.0.6 | 16006 | - | |
| DLP Server Error | Error | 1.3.6.1.4.1.39067.116.0.7 | 16007 | - | |
Verba Media Collector and Proxy Service | RecorderUp | Critical | 1.3.6.1.4.1.39067.117.0.1 | 17001 | - |
| RecorderDown | Critical | 1.3.6.1.4.1.39067.117.0.2 | 17002 | RecorderUp | |
| LyncFilterUp | Critical | 1.3.6.1.4.1.39067.117.0.3 | 17003 | - | |
| LyncFilterDown | Critical | 1.3.6.1.4.1.39067.117.0.4 | 17004 | LyncFilterUp | |
| RecorderOverloadBegin | Warning | 1.3.6.1.4.1.39067.117.0.5 | 17005 | RecorderOverloadEnd | |
| RecorderOverloadEnd | Warning | 1.3.6.1.4.1.39067.117.0.6 | 17006 | - | |
| RecorderStandbyBegin | Warning | 1.3.6.1.4.1.39067.117.0.7 | 17007 | RecorderStandbyEnd | |
| RecorderStandbyEnd | Warning | 1.3.6.1.4.1.39067.117.0.8 | 17008 | - | |
| CallProcError | Error | 1.3.6.1.4.1.39067.117.0.9 | 17009 | - | |
| Verba Web Application Service | FailedLogin | Warning | 1.3.6.1.4.1.39067.118.0.1 | 18001 | - |
| ApplyACLFailed | Error | 1.3.6.1.4.1.39067.118.1.1 | 18101 | - | |
| ApplyCommPoliciesFailed | Error | 1.3.6.1.4.1.39067.118.1.2 | 18102 | - | |
| Could not send license usage to RLS | Error | 1.3.6.1.4.1.39067.118.1.3 | 18103 | - | |
| Database Maintenance Completed | Info | 1.3.6.1.4.1.39067.118.1.4 | 18104 | - | |
| Database Maintenance Error | Error | 1.3.6.1.4.1.39067.118.1.5 | 18105 | - | |
| License Issue | Error | 1.3.6.1.4.1.39067.118.1.6 | 18106 | - | |
| Report Upload Failed | Error | 1.3.6.1.4.1.39067.118.1.7 | 18107 | - | |
| ADSyncError | Error | 1.3.6.1.4.1.39067.118.2.1 | 18201 | ADSyncExecutedOK | |
| ADSyncExecutedOK | Info | 1.3.6.1.4.1.39067.118.2.2 | 18202 | - | |
| ADSyncUsersDecreasedSignificantly | Warning | 1.3.6.1.4.1.39067.118.2.3 | 18203 | - | |
| AD Synchronization Added New Site | Warning | 1.3.6.1.4.1.39067.118.2.4 | 18204 | - | |
| Data Management Policy Created | Notification | 1.3.6.1.4.1.39067.118.3.1 | 18301 | - | |
| Data Management Policy Updated | Notification | 1.3.6.1.4.1.39067.118.3.2 | 18302 | - | |
| Data Management Policy Deleted | Notification | 1.3.6.1.4.1.39067.118.3.3 | 18303 | - | |
| Users without Ethical Wall User permission | Warning | 1.3.6.1.4.1.39067.118.4.1 | 18401 | - | |
| Audit Log Fatal | Fatal | 1.3.6.1.4.1.39067.118.9.1 | 18901 | - | |
| Audit Log Critical | Critical | 1.3.6.1.4.1.39067.118.9.2 | 18902 | - | |
| Audit Log Error | Error | 1.3.6.1.4.1.39067.118.9.3 | 18903 | - | |
| Audit Log Warning | Warning | 1.3.6.1.4.1.39067.118.9.4 | 18904 | - | |
| Audit Log Info | Info | 1.3.6.1.4.1.39067.118.9.5 | 18905 | - | |
| Verba SMS Recorder Service | SMS-C connection up | Critical | 1.3.6.1.4.1.39067.119.0.1 | 19001 | - |
| SMS-C connection down | Critical | 1.3.6.1.4.1.39067.119.0.2 | 19002 | SMS-C up | |
| SMS Processing Error | Error | 1.3.6.1.4.1.39067.119.0.3 | 19003 | - | |
| Verba SfB/Lync IM Filter Service | Recorder connection down | Critical | 1.3.6.1.4.1.39067.120.0.1 | 20001 | Recorder connection up |
| Recorder connection up | Critical | 1.3.6.1.4.1.39067.120.0.2 | 20002 | - | |
| Lync connection down | Critical | 1.3.6.1.4.1.39067.120.0.3 | 20003 | Lync connection up | |
| Lync connection up | Critical | 1.3.6.1.4.1.39067.120.0.4 | 20004 | - | |
| Lync connection inactive | Critical | 1.3.6.1.4.1.39067.120.0.5 | 20005 | Lync Connection Active | |
| Call Processing error | Error | 1.3.6.1.4.1.39067.120.0.6 | 20006 | - | |
| Configuration error | Error | 1.3.6.1.4.1.39067.120.0.7 | 20007 | - | |
| Lync Connection Active | Critical | 1.3.6.1.4.1.39067.120.0.8 | 20008 | - | |
| Verba SfB/Lync Ethical Wall Service | Announcement connection down | Critical | 1.3.6.1.4.1.39067.121.0.1 | 21001 | Announcement connection up |
| Announcement connection up | Critical | 1.3.6.1.4.1.39067.121.0.2 | 21002 | - | |
| Lync connection down | Critical | 1.3.6.1.4.1.39067.121.0.3 | 21003 | Lync connection up | |
| Lync connection up | Critical | 1.3.6.1.4.1.39067.121.0.4 | 21004 | - | |
| Lync connection inactive | Critical | 1.3.6.1.4.1.39067.121.0.5 | 21005 | Lync Connection Active | |
| Call Processing error | Error | 1.3.6.1.4.1.39067.121.0.6 | 21006 | - | |
| Configuration error | Error | 1.3.6.1.4.1.39067.121.0.7 | 21007 | - | |
| Lync Connection Active | Critical | 1.3.6.1.4.1.39067.121.0.8 | 21008 | - |
Variables used in SNMP Traps
The following variables are used in various Verba traps to describe the event:
OID | Variable Name | Description |
|---|---|---|
| 1.3.6.1.4.1.39067.200.1 | Description | Human readable description of the trap |
| 1.3.6.1.4.1.39067.200.2 | ServiceName | Name of the affected service |
| 1.3.6.1.4.1.39067.200.3 | HostName | Host name of an affected server |
| 1.3.6.1.4.1.39067.200.4 | DiskSpaceLowPath | Path of an affected disk |
| 1.3.6.1.4.1.39067.200.5 | CallId | ID of the affected recording |
| 1.3.6.1.4.1.39067.200.6 | ServiceDisplayName | Display name of the affected service |
| 1.3.6.1.4.1.39067.200.7 | Path | Affected path |
| 1.3.6.1.4.1.39067.200.8 | Interface | Recording capture interface |
| 1.3.6.1.4.1.39067.200.9 | CertThumbprint | Certificate thumbprint |
| 1.3.6.1.4.1.39067.200.10 | CertFriendlyName | Certificate friendly name |
| 1.3.6.1.4.1.39067.200.11 | CertExpirationDate | Certificate expiration date |
| 1.3.6.1.4.1.39067.200.12 | CertSubject | Certificate subject |
| 1.3.6.1.4.1.39067.200.13 | Severity | Event Severity |