CDR Importer Service: ImportFailure Alert
Import Failure Alert
Content
Alert: <ALERT_ERROR>
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: <ID>
Time: <TIME> (UTC)
Severity: <SEVERITY>
Description:
Import run failed for connection #ID#: #DESCRIPTION#
Alert attributes:
#CUSTOM_ATTRIBUTES#
Cause
This alert is sent if the importing failed.
Resolution
If you receive such an alert, please contact the support service and send the log files of the related service - cdrimporter.log.
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.