Unified Call Recorder Service: IPCCTIActive Alert
IPC CTI Active Alert
Content
IPC CTI Passive -> Active role change
Alert: IPC CTI Passive -> Active role change
Service: Unified Recorder
Computer name: <COMPUTER_NAME>
Alert id: .115.0.17
Time: <TIME> (UTC)
Severity: CRITICAL
Description:
Changing role to active CTI due to primary become offline
Alert attributes:
Hostname (OID: .200.3): <COMPUTER_NAME>
Cause
This alert is sent if the role is changed from passive to active - this suggests that the primary component is down.
Resolution
Please check the status of the primary component.