Verba SMS Recorder Service: SMS-C Up
SMS-C Up Alert
Content
Alert: SMS-C up
Service: SMS Recorder
Computer name: <COMPUTER_NAME>
Alert id: .119.0.1
Time: <TIME> (UTC)
Severity: CRITICAL
Description:
#DESCRIPTION#
Alert attributes:
Hostname (OID: .200.3):
Cause
This alert is sent after a connection down state.
Resolution
No further action required after this notification.
However, if you receive this pair of alerts on a regular basis, please contact the support service and send the log files of the related service(s) - smsrecorder.log.
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.