Could not apply recording rules alert

Content

Alert: Could not apply recording rules (ACL)
Service: Web Application
Computer name: <COMPUTER_NAME>
Alert id: .118.1.1
Time: <TIME> (UTC)
Severity: ERROR

Description:
#DESCRIPTION#

Alert attributes:

Service name (OID: .200.2): VerbaWebApp

Cause

This alert is sent when Verba failed to apply extension configuration after Active Directory Synchronization.

Resolution

If you receive such an alert, please check if the Verba Node Manager Agent service is running on the server mentioned in the description part.

If the Verba Node Manager Agent service is running, please check if that server is reachable from the Media Repository server through port 4433.

If yes, please contact the support service and send the log files of the related service(s).
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.

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