Unified Call Recorder Service: BT TTP Down
BT TTP Down Alert
Content
Alert: BT TTP Down
Service: Unified Recorder
Computer name: <COMPUTER_NAME>
Alert id: .115.0.22
Time: <TIME> (UTC)
Severity: CRITICAL
Description:
BT TTP Down
Alert attributes:
Hostname (OID: .200.3): <COMPUTER_NAME>
Cause
The Verba Recording Server lost the TTP media stream. This happens when the Recording Server doesn't receive any media for more time than the configured media timeout.
Resolution
Check the state of the IPSI card, and the network connectivity between the Verba Recording Server and the IPSI network interface(s).