Unified Call Recorder Service: Media loss end Alert

Content

Media loss end Alert

Alert: Media loss end

Service: Unified Recorder

Computer name: <COMPUTER_NAME>

Alert id: .115.0.49

Time: <TIME> (UTC)

Severity: ERROR

 

Description:

Media stream is restored after media loss:

  • call (VOX/media record session) information

 

Alert attributes:

User id (OID: .200.15): <Recorded user>
Call id (OID: .200.5): <CDR unique id>

Cause

The recorder service restores from a previously detected media loss state when it received no media or it received media with significant packet loss.

Resolution

No further action needed.