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SMTP Field: IMTranscript

SMTP Field: IMTranscript

Owned by Kiss, Mate
May 24, 2022

These placeholders insert the chat messages with the following format:

Possible variants are:

PlaceholderDescription
[IMTranscript]Displays the IM transcript with the timezone of the Verba user who created this policy 
[IMTranscript_InUserTimezone]Displays the IM transcript in the recorded user's timezone
[IMTranscript_NoLeaveJoin]Excludes the "Entered Conversation" and "Left Conversation" messages 
[IMTranscript_NoLeaveJoin_InUserTimezone]Excludes the "Entered Conversation" and "Left Conversation" messages in the recorded user's timezone
[IMTranscript_HTML]Displays the messages using HTML formatting in GMT timezone
[IMTranscript_HTML_InUserTimezone]Displays the messages using HTML formatting in the recorded user's timezone
[IMTranscript_HTML_NoLeaveJoin]Displays the messages using HTML formatting and excludes the "Entered Conversation" and "Left Conversation" messages in GMT timezone
[IMTranscript_HTML_NoLeaveJoin_InUserTimezone]Displays the messages using HTML formatting and excludes the "Entered Conversation" and "Left Conversation" messages in the recorded user's timezone

Example Codes:

[IMTranscript] 
Timezone: GMT
IM Dialog:

2021.08.07 18:50:27 Smith: Entered Conversation

2021.08.07 18:50:27 Smith: How may I help you?

2021.08.07 18:50:53 Joe: Entered Conversation

2021.08.07 18:50:53 Joe: Question on my Checking account

2021.08.07 18:50:57 Joe: What is that transfer fee?

2021.08.07 18:51:45 Smith: It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.

2021.08.07 18:51:55 Joe: What is the interest rate?

2021.08.07 18:52:04 Smith: Currently it is 4.25%.

2021.08.07 18:54:20 Joe: Sounds good what do I have to do?

2021.08.07 18:54:30 Smith: I can open the account now and transfer $5,000. Is that what you would like to do?

2021.08.07 18:54:34 Joe: Yes

2021.08.07 18:55:07 Smith: I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?

2021.08.07 18:55:14 Joe: Thanks, I got it. That's all.

2021.08.07 18:56:01 Smith: URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2

2021.08.07 18:58:43 Joe: Yeah, I got the page up.

2021.08.07 18:58:49 Smith: Thank you for using Golden West Bank. We appreciate your business.

2021.08.07 18:58:49 Smith: Left Conversation

2021.08.07 18:58:49 Joe: Left Conversation
[IMTranscript_InUserTimezone] 
Timezone: Europe/London
IM Dialog:

2021.08.07 18:50:27 Smith: Entered Conversation

2021.08.07 18:50:27 Smith: How may I help you?

2021.08.07 18:50:53 Joe: Entered Conversation

2021.08.07 18:50:53 Joe: Question on my Checking account

2021.08.07 18:50:57 Joe: What is that transfer fee?

2021.08.07 18:51:45 Smith: It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.

2021.08.07 18:51:55 Joe: What is the interest rate?

2021.08.07 18:52:04 Smith: Currently it is 4.25%.

2021.08.07 18:54:20 Joe: Sounds good what do I have to do?

2021.08.07 18:54:30 Smith: I can open the account now and transfer $5,000. Is that what you would like to do?

2021.08.07 18:54:34 Joe: Yes

2021.08.07 18:55:07 Smith: I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?

2021.08.07 18:55:14 Joe: Thanks, I got it. That's all.

2021.08.07 18:56:01 Smith: URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2

2021.08.07 18:58:43 Joe: Yeah, I got the page up.

2021.08.07 18:58:49 Smith: Thank you for using Golden West Bank. We appreciate your business.

2021.08.07 18:58:49 Smith: Left Conversation

2021.08.07 18:58:49 Joe: Left Conversation
[IMTranscript_NoLeaveJoin] 
Timezone: GMT
IM Dialog:

2021.08.07 18:50:27 Smith: How may I help you?

2021.08.07 18:50:53 Joe: Question on my Checking account

2021.08.07 18:50:57 Joe: What is that transfer fee?

2021.08.07 18:51:45 Smith: It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.

2021.08.07 18:51:55 Joe: What is the interest rate?

2021.08.07 18:52:04 Smith: Currently it is 4.25%.

2021.08.07 18:54:20 Joe: Sounds good what do I have to do?

2021.08.07 18:54:30 Smith: I can open the account now and transfer $5,000. Is that what you would like to do?

2021.08.07 18:54:34 Joe: Yes

2021.08.07 18:55:07 Smith: I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?

2021.08.07 18:55:14 Joe: Thanks, I got it. That's all.

2021.08.07 18:56:01 Smith: URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2

2021.08.07 18:58:43 Joe: Yeah, I got the page up.

2021.08.07 18:58:49 Smith: Thank you for using Golden West Bank. We appreciate your business.
[IMTranscript_NoLeaveJoin_InUserTimezone] 
Timezone: Europe/London
IM Dialog:

2021.08.07 18:50:27 Smith: How may I help you?

2021.08.07 18:50:53 Joe: Question on my Checking account

2021.08.07 18:50:57 Joe: What is that transfer fee?

2021.08.07 18:51:45 Smith: It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.

2021.08.07 18:51:55 Joe: What is the interest rate?

2021.08.07 18:52:04 Smith: Currently it is 4.25%.

2021.08.07 18:54:20 Joe: Sounds good what do I have to do?

2021.08.07 18:54:30 Smith: I can open the account now and transfer $5,000. Is that what you would like to do?

2021.08.07 18:54:34 Joe: Yes

2021.08.07 18:55:07 Smith: I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?

2021.08.07 18:55:14 Joe: Thanks, I got it. That's all.

2021.08.07 18:56:01 Smith: URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2

2021.08.07 18:58:43 Joe: Yeah, I got the page up.

2021.08.07 18:58:49 Smith: Thank you for using Golden West Bank. We appreciate your business.
[IMTranscript_HTML] 
<i>Timezone: GMT</i>
<h5>IM Dialog:</h5>
<br/>
<p>2021.08.07 18:50:27 Smith: Entered Conversation</p>
<p>2021.08.07 18:50:27 Smith: How may I help you?</p>
<p>2021.08.07 18:50:53 Joe: Entered Conversation</p>
<p>2021.08.07 18:50:53 Joe: Question on my Checking account</p>
<p>2021.08.07 18:50:57 Joe: What is that transfer fee?</p>
<p>2021.08.07 18:51:45 Smith: It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.</p>
<p>2021.08.07 18:51:55 Joe: What is the interest rate?</p>
<p>2021.08.07 18:52:04 Smith: Currently it is 4.25%.</p>
<p>2021.08.07 18:54:20 Joe: Sounds good what do I have to do?</p>
<p>2021.08.07 18:54:30 Smith: I can open the account now and transfer $5,000. Is that what you would like to do?</p>
<p>2021.08.07 18:54:34 Joe: Yes</p>
<p>2021.08.07 18:55:07 Smith: I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?</p>
<p>2021.08.07 18:55:14 Joe: Thanks, I got it. That's all.</p>
<p>2021.08.07 18:56:01 Smith: URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2</p>
<p>2021.08.07 18:58:43 Joe: Yeah, I got the page up.</p>
<p>2021.08.07 18:58:49 Smith: Thank you for using Golden West Bank. We appreciate your business.</p>
<p>2021.08.07 18:58:49 Smith: Left Conversation</p>
<p>2021.08.07 18:58:49 Joe: Left Conversation</p>
[IMTranscript_HTML_InUserTimezone] 
<i>Timezone: Europe/London</i>
<h5>IM Dialog:</h5>
<br/>
<p>2021.08.07 18:50:27 Smith: Entered Conversation</p>
<p>2021.08.07 18:50:27 Smith: How may I help you?</p>
<p>2021.08.07 18:50:53 Joe: Entered Conversation</p>
<p>2021.08.07 18:50:53 Joe: Question on my Checking account</p>
<p>2021.08.07 18:50:57 Joe: What is that transfer fee?</p>
<p>2021.08.07 18:51:45 Smith: It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.</p>
<p>2021.08.07 18:51:55 Joe: What is the interest rate?</p>
<p>2021.08.07 18:52:04 Smith: Currently it is 4.25%.</p>
<p>2021.08.07 18:54:20 Joe: Sounds good what do I have to do?</p>
<p>2021.08.07 18:54:30 Smith: I can open the account now and transfer $5,000. Is that what you would like to do?</p>
<p>2021.08.07 18:54:34 Joe: Yes</p>
<p>2021.08.07 18:55:07 Smith: I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?</p>
<p>2021.08.07 18:55:14 Joe: Thanks, I got it. That's all.</p>
<p>2021.08.07 18:56:01 Smith: URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2</p>
<p>2021.08.07 18:58:43 Joe: Yeah, I got the page up.</p>
<p>2021.08.07 18:58:49 Smith: Thank you for using Golden West Bank. We appreciate your business.</p>
<p>2021.08.07 18:58:49 Smith: Left Conversation</p>
<p>2021.08.07 18:58:49 Joe: Left Conversation</p>
[IMTranscript_HTML_NoLeaveJoin] 
<i>Timezone: GMT</i>
<h5>IM Dialog:</h5>
<br/>
<p>2021.08.07 18:50:27 Smith: How may I help you?</p>
<p>2021.08.07 18:50:53 Joe: Question on my Checking account</p>
<p>2021.08.07 18:50:57 Joe: What is that transfer fee?</p>
<p>2021.08.07 18:51:45 Smith: It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.</p>
<p>2021.08.07 18:51:55 Joe: What is the interest rate?</p>
<p>2021.08.07 18:52:04 Smith: Currently it is 4.25%.</p>
<p>2021.08.07 18:54:20 Joe: Sounds good what do I have to do?</p>
<p>2021.08.07 18:54:30 Smith: I can open the account now and transfer $5,000. Is that what you would like to do?</p>
<p>2021.08.07 18:54:34 Joe: Yes</p>
<p>2021.08.07 18:55:07 Smith: I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?</p>
<p>2021.08.07 18:55:14 Joe: Thanks, I got it. That's all.</p>
<p>2021.08.07 18:56:01 Smith: URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2</p>
<p>2021.08.07 18:58:43 Joe: Yeah, I got the page up.</p>
<p>2021.08.07 18:58:49 Smith: Thank you for using Golden West Bank. We appreciate your business.</p>
[IMTranscript_HTML_NoLeaveJoin_InUserTimezone] 
<i>Timezone: Europe/London</i>
<h5>IM Dialog:</h5>
<br/>
<p>2021.08.07 18:50:27 Smith: How may I help you?</p>
<p>2021.08.07 18:50:53 Joe: Question on my Checking account</p>
<p>2021.08.07 18:50:57 Joe: What is that transfer fee?</p>
<p>2021.08.07 18:51:45 Smith: It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.</p>
<p>2021.08.07 18:51:55 Joe: What is the interest rate?</p>
<p>2021.08.07 18:52:04 Smith: Currently it is 4.25%.</p>
<p>2021.08.07 18:54:20 Joe: Sounds good what do I have to do?</p>
<p>2021.08.07 18:54:30 Smith: I can open the account now and transfer $5,000. Is that what you would like to do?</p>
<p>2021.08.07 18:54:34 Joe: Yes</p>
<p>2021.08.07 18:55:07 Smith: I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?</p>
<p>2021.08.07 18:55:14 Joe: Thanks, I got it. That's all.</p>
<p>2021.08.07 18:56:01 Smith: URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2</p>
<p>2021.08.07 18:58:43 Joe: Yeah, I got the page up.</p>
<p>2021.08.07 18:58:49 Smith: Thank you for using Golden West Bank. We appreciate your business.</p>

Example Mailbox:

storage_target_smtp05.PNG

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