CDR Importer Service: Approaching API throttling limit Alert
Approaching API throttling limit Alert
Content
Alert: Approaching API throttling limit
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: 14008
Time: <TIME> (UTC)
Severity: Warning
Description:
#DESCRIPTION#
Alert attributes:
#CUSTOM_ATTRIBUTES#
Cause
This alert is sent when the service is reaching the throttling in the case of an integration endpoint. The import will stop, and wait till the provided amount of time.
Resolution
Open a support ticket at the Verba support site, so the configuration can be reviewed.
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.