Besides handling incoming calls and providing an IVR for feature access, the Verba Dial-in Recorder service is also capable of actively initiating calls, so it can act as a dial-out recorder for meeting recording.
Once the Verba Dial-in Recorder service is connected to the PBX system with a SIP Trunk, or logged in as a 3rd party endpoint, it can be commanded by its API to initiate outgoing calls.
With the dial-out recorder solution, any kinds of meetings (Cisco CMS, Webex, etc.) can be dialed, if the meeting has a callable line number or SIP URI.
The Verba dial-out recorder solution cannot provide DTMF PIN codes for authentication while joining into the meetings.
A SIP Trunk has to be set up between the Verba Recording Server and the PBX. For more information, see:
Cisco: Create and configure a SIP Trunk
Skype for Business / Lync: Configuring Microsoft Lync for dial-in recording
Configuring Verba for Dial-out Recording
Stage 1 - Turn off the Advanced API Security
Step 1 - In the Verba Web Interface go to System > Servers > Select your Media Repository (or Single) Server > Click on the Change Configuration Settings tab.
Step 2 - Expand the Server Certificate node.
Step 3 - Set the Enable Advanced API Security setting to No.
Step 4 - Save the changes by clicking on the icon.
Step 5 - Repeat Step 1 - 4 on all the Verba server nodes.
Step 6 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.