The recorded media has to be uploaded from the Recorder Servers to a central location. This central location can be a Verba Media Repository Server, a Combo Server, a network location or other compliance storages supported by Verba. Based on the settings non-policy based and policy based upload can be configured. When multiple Media Repositories used then it's recommended to use network location or policy based upload.

Non-policy based upload

Non-policy based upload is the default setting of the Verba Recorder Servers. In order to configure a Media Repository or a network location for a target, do the following steps:

Step 1 - Open the Verba Web interface, go to System > Servers, and select your Recording server (or Desktop Recorder).

Step 2 - Click on the Change Configuration Settings tab and in the configuration tree go to Storage Management > Upload node.

Step 3 - If you want to use a Media Repository local disk to store the media files then set the Upload Target setting to Media Repository Local Disk (default). If you want to use a network location then set it to Network Storage.

Step 4/a - If you previously chose Media Repository Local Disk then provide the Media Repository server hostname or IP address at the Storage Management > Storage Targets > Media Repository Local Disk > Media Repository IP Address or Hostname setting.

Step 4/b - If you previously chose Network Storage then provide the UNC path to the network location at the Storage Management > Storage Targets > Network Storage > UNC Path setting.

In case of Desktop Agents, the files have to be uploaded to the default media folder of the Media Repository (or Single) Server. (MR configuration \ Directories \ Media Folder)

Using Network Locations

When network location is used then it's important to note some requirements:

The service user of the Verba Storage Management services on all Verba servers needs full control privilege with special permissions to the location
The service user of the Verba Web Application and the Verba Media Utility services on the Verba Media Repository server(s) needs full control privilege with special permissions to the location
The network location has to be configured as Media Folder at the Verba Media Repository. This setting can be located in the server configuration under the Directories.

Step 5 - Save the configuration then repeat these steps for each Recording Server in your system. Finally, execute the changes.

Policy-based upload

In order to configure the policy based upload please see Upload policy.

Policy-based upload is not supported by the Verba Desktop Agent.

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