General Alerts: Database Error

Database Error Alert

Content

Verba System Monitor has encountered a database error.

Computer name: <COMPUTER_NAME>
SQL server name: #DBMSHOST#
User name: #DBMSLOGIN#

Cause

This alert is sent if the service mentioned in the email cannot execute an SQL statement in the database. The alert is sent if the execution of the database command failed three times in a row. 

Resolution

If you receive such an alert, please contact the support service and send the log files of the related service(s). 
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files (x86)\Verba\log) folder on each server.Â