Overview

The built-in Verba monitoring solution supports SNMP v2 and v3 traps, using a Verba specific set of SNMP Trap OIDs. Please refer to the following article: Alerts

In order for it to work, you need to configure it on all servers and desktop components installed in your Verba system, such as:

Verba Recording Servers
Verba Media Repository
Verba Desktop Recorders
Verba Remote Components (e.g. Lync Filters, Remote Capture Providers)

Step 1 - Activate the Verba System Monitor Service

Verba System Monitor Service is activated by default on all Verba systems and is configured for email sending. However it still worth checking that the service is not disabled and is actually running.

The SNMP traps are sent by the Verba System Monitor Service. In order to configure and use it, the service should be activated and started.

Login to the web interface with System administrator rights.
Navigate to the System / Servers menu item and select the corresponding server or desktop recorder from the list.
Click on the Service Activation tab.
Activate the Verba System Monitor Service using the icon.
Verify under the Service Control tab that it is running. If not, start it with the icon.

Step 2 - Configure SNMP Traps

The following steps should be done for all servers and desktop components in your system. You can simplify the configuration of multiple servers and desktop components by using Verba server configuration profiles.

Go to the Change Configuration Settings tab of the server/desktop you want to configure
Under System Monitoring, open the SNMP Notification Target category.
Click on the icon to add a new SNMP Trap Target.
Select the SNMP version.

In the panel on the right, configure the parameters required for the SNMP version selected:

Parameter	Description	Required	Default value	Used for SNMP version
Target Hostname or Ip Address	The host name or IP address to which the SNMP alert is sent.			All
Trap Community	The community to which the SNMP alert is sent.			SNMP version 2
Trap Port	The port number of the SNMP target.		162	All
User name	The user name used to connect to the SNMP target.	Yes		SNMP version 3
Authentication type	The authentication method used to connect to the SNMP target. Possible values: MD5 SHA SHA-1 SHA-224 SHA-256 SHA-384 SHA-512		MD5	SNMP version 3
Password	The password used to connect to the SNMP target.	Yes		SNMP version 3
Privacy type	The encryption method used to secure the connection to the SNMP target. Possible values: DES AES AES-128 AES-192 AES-256 AES-192-C AES-256-C		DES	SNMP version 3
Privacy key	The encryption key used to secure the connection to the SNMP target.			SNMP version 3
Engine ID	Unique identifier for the VFC server on which the trap is configured. Setting a value is optional, because the system generates the value automatically if the field is left empty.			SNMP version 3

Click Save above the configuration tree.
A notification banner appears at the top of the page. In the banner, select the click here link to go to the Configuration Tasks tab, and click on the Execute button to apply the changes.

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