Modality and recorded platform support matrix
The following table shows the support for modalities on the recorded platforms.
Recorded Platform | Recording Technology | Recording Service | Voice | Video | IM | SMS | Desktop Screen | Screen & Application Share | Whiteboard | Poll / Q&A | File Share/Transfer |
---|---|---|---|---|---|---|---|---|---|---|---|
Cisco | Network-based | Unified Call Recorder Cisco JTAPI | Yes | - | - | - | Yes | - | - | - | - |
Cisco UBE (CUBE) | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | - | - | - | - |
Cisco Voice Gateway | XCC | Unified Call Recorder | Yes | - | - | - | Yes | - | - | - | - |
Cisco IM&P | IM&P Compliance API | Cisco Compliance | - | - | Yes | - | - | - | - | - | Yes |
Cisco | Proxy-based | Passive Recorder Media Collector and Proxy | Yes | Yes | - | - | Yes | - 1 | - | - | - |
Cisco MediaSense | Import | Cisco MediaSense Connector | Yes | - | - | - | - | - | - | - | - |
Cisco Webex Teams | Import | Verba Import | - | - | Yes | - | - | - | - | - | Yes |
Microsoft SfB/Lync | - | Passive Recorder Media Collector and Proxy | Yes | Yes | - | - | Yes | Yes | - | - | Yes (P2P) |
- | SfB/Lync IM Recorder | - | - | Yes | - | - | - | - | - | - | |
- | Verba Import | - | - | - | - | - | - | Yes | Yes | Yes (Meetings) | |
Microsoft Teams | Bot | Unified Call Recorder | Yes | Yes | - | - | Yes | Yes | - | - | - |
Webhook / Export API | Unified IM Recorder | - | - | Yes | - | - | - | - | - | Yes | |
Avaya | DMCC multiple registrations | Unified Call Recorder Avaya DMCC/JTAPI | Yes | - | - | - | Yes | - | - | - | - |
Avaya SBCE | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | - 1 | - | - | - |
BroadSoft BroadWorks | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | - 1 | - | - | - |
Oracle/ACME Packet SBC | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | - 1 | - | - | - |
MetaSwitch Perimeta SBC | SIPREC | Unified Call Recorder | Yes | - | - | - | Yes | - 1 | - | - | - |
SIP/SCCP compatible | Network port mirroring | Passive Recorder | Yes | Yes | - | - | Yes | - 1 | - | - | - |
BT ITS | IPSI, ITSLink | Unified Call Recorder | Yes | - | - | - | - | - | - | ||
BT IP Trade | Recorder API | Unified Call Recorder | Yes | - | - | - | - | - | - | - | - |
IPC Unigy | SIP, CTI | Unified Call Recorder | Yes | - | - | - | - | - | - | - | - |
Speakerbus | RTP, iCDS | Unified Call Recorder | Yes | - | - | - | - | - | - | - | - |
1Global (formerly Truphone) | SIP-based forking | Unified Call Recorder SMS Recorder | Yes | - | - | Yes | Yes | - | - | - | - |
Huawei | SIP-based forking | Unified Call Recorder | Yes | - | - | Yes | - | - | - | - | |
Tango Networks | SIP-based forking | Unified Call Recorder | Yes | - | - | Yes | - | - | - | - | |
Analogue2 | Synology TAP card | Analogue and Radio Recorder | Yes | - | - | - | - | - | - | - | |
Bosch Telex2 | RTP streaming | Analogue and Radio Recorder | Yes | - | - | - | - | - | - | - | |
Generic RTP streaming2 | - | Analogue and Radio Recorder | Yes | - | - | - | - | - | - | - | |
Centile | Import | Centile Connector | Yes | - | - | - | - | - | - | - | |
SIP compatible | Dial-in and dial-out recorder | Unified Call Recorder | Yes | Yes | - | Yes | - 1 | - | - | - | |
Genesys | SIP-based forking | Unified Call Recorder | Yes | - | - | - | Yes | - | - | - | - |
Symphony | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | Yes | - | - | - |
Import | Verba Import | - | - | Yes | - | - | - | - | - | Yes | |
Bloomberg Chat | Import | Verba Import | - | - | Yes | - | - | - | - | - | |
Cloud9 | Import | Verba Import | Yes | - | - | - | - | - | - | - | |
RingCentral | Import | Verba Import | Yes | - | - | - | - | - | - | - | |
SMS | SMPP | SMS Recorder | - | - | - | Yes | - | - | - | - | - |
O2 | Import | Verba Import | Yes | - | - | - | - | - | - | - | - |
Vodafone | Import | Verba Import | Yes | - | - | - | - | - | - | - | - |
1 SIP/BFCP based screen and application share recording is supported, mixed into video call recording, not available as a separate recording
2 Recording rules are not supported, requires manual channel configuration