Modality and recorded platform support matrix
The following table shows the support for modalities on the recorded platforms.
| Recorded Platform | Recording Technology | Recording Service | Voice | Video | IM | SMS | Desktop Screen | Screen & Application Share | Whiteboard | Poll / Q&A | File Share/Transfer |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Cisco | Network-based | Unified Call Recorder Cisco JTAPI | Yes  | - | - | - | Yes | - | - | - | - |
| Cisco UBE (CUBE) | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | - | - | - | - |
| Cisco Voice Gateway | XCC | Unified Call Recorder | Yes | - | - | - | Yes | - | - | - | - |
| Cisco IM&P | IM&P Compliance API | Cisco Compliance | - | - | Yes | - | - | - | - | - | Yes |
| Cisco | Proxy-based | Passive Recorder Media Collector and Proxy | Yes | Yes | - | - | Yes | - 1 | - | - | - |
| Cisco MediaSense | Import | Cisco MediaSense Connector | Yes | - | - | - | - | - | - | - | - |
| Cisco Webex Teams | Import | Verba Import | - | - | Yes | - | - | - | - | - | Yes |
| Microsoft SfB/Lync | - | Passive Recorder Media Collector and Proxy | Yes | Yes | - | - | Yes | Yes | - | - | Yes (P2P) |
| - | SfB/Lync IM Recorder | - | - | Yes | - | - | - | - | - | - | |
| - | Verba Import | - | - | - | - | - | - | Yes | Yes | Yes (Meetings) | |
| Microsoft Teams | Bot | Unified Call Recorder | Yes | Yes | - | - | Yes | Yes | - | - | - |
| Webhook / Export API | Unified IM Recorder | - | - | Yes | - | - | - | - | - | Yes | |
| Avaya | DMCC multiple registrations | Unified Call Recorder Avaya DMCC/JTAPI | Yes | - | - | - | Yes | - | - | - | - |
| Avaya SBCE | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | - 1 | - | - | - |
| BroadSoft BroadWorks | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | - 1 | - | - | - |
| Oracle/ACME Packet SBC | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | - 1 | - | - | - |
| MetaSwitch Perimeta SBC | SIPREC | Unified Call Recorder | Yes | - | - | - | Yes | - 1 | - | - | - |
| SIP/SCCP compatible | Network port mirroring | Passive Recorder | Yes | Yes | - | - | Yes | - 1 | - | - | - |
BT ITS | IPSI, ITSLink | Unified Call Recorder | Yes | - | - | - | - | - | - | ||
| BT IP Trade | Recorder API | Unified Call Recorder | Yes | - | - | - | - | - | - | - | - |
| IPC Unigy | SIP, CTI | Unified Call Recorder | Yes | - | - | - | - | - | - | - | - |
| Speakerbus | RTP, iCDS | Unified Call Recorder | Yes | - | - | - | - | - | - | - | - |
| Truphone | SIP-based forking | Unified Call Recorder SMS Recorder | Yes | - | - | Yes | Yes | - | - | - | - |
| Huawei | SIP-based forking | Unified Call Recorder | Yes | - | - | Yes | - | - | - | - | |
| Tango Networks | SIP-based forking | Unified Call Recorder | Yes | - | - | Yes | - | - | - | - | |
| Analogue2 | Synology TAP card | Analogue and Radio Recorder | Yes | - | - | - | - | - | - | - | |
| Bosch Telex2 | RTP streaming | Analogue and Radio Recorder | Yes | - | - | - | - | - | - | - | |
| Generic RTP streaming2 | - | Analogue and Radio Recorder | Yes | - | - | - | - | - | - | - | |
| Centile | Import | Centile Connector | Yes | - | - | - | - | - | - | - | |
| SIP compatible | Dial-in and dial-out recorder | Unified Call Recorder | Yes | Yes | - | Yes | - 1 | - | - | - | |
| Genesys | SIP-based forking | Unified Call Recorder | Yes | - | - | - | Yes | - | - | - | - |
| Symphony | SIPREC | Unified Call Recorder | Yes | Yes | - | - | Yes | Yes | - | - | - |
| Import | Verba Import | - | - | Yes | - | - | - | - | - | Yes | |
| Bloomberg Chat | Import | Verba Import | - | - | Yes | - | - | - | - | - | |
| Cloud9 | Import | Verba Import | Yes | - | - | - | - | - | - | - | |
| RingCentral | Import | Verba Import | Yes | - | - | - | - | - | - | - | |
| SMS | SMPP | SMS Recorder | - | - | - | Yes | - | - | - | - | - |
| O2 | Import | Verba Import | Yes | - | - | - | - | - | - | - | - |
| Vodafone | Import | Verba Import | Yes | - | - | - | - | - | - | - | - |
1 SIP/BFCP based screen and application share recording is supported, mixed into video call recording, not available as a separate recording
2 Recording rules are not supported, requires manual channel configuration