Searching a call playback event

In order to use the Verba event log to find out detailed information about a user event, just perform the following steps:

Step 1   Login to the Verba user interface.

Step 2   Select the System / Event log menu item.

Step 3   Select the date/time interval for the event.

Step 4   Select the desired event type (e.g. Playback in this case).

Step 5   Select the desired user.

Step 6   Click the Search button. The event log list will be displayed.

Step 7   Select the displayed log entry and the call detail page will appear.

Step 8   Click on the display row and the given call detail page is loaded.