Firewall configuration for Cisco recording deployments
- Kiss, Mate
Owned by Kiss, Mate
May 24, 2022
2 min read
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This chapter summarizes the required firewall configuration for Cisco recording deployments. For more general information see Firewall configuration.
Server | Server Role | Service name | Source | Port | Protocol | Notes |
|---|---|---|---|---|---|---|
| SQL Server | - | - | All Verba Servers | 1433 | TCP | SQL connection |
| Â | ||||||
|  Verba Media Repository Server   | Media Repository | Verba Web Application | Any | 80 | TCP | Used for HTTP based web access |
| Verba Web Application | Any | 443 | TCP | Used for HTTPS based web access | ||
| Verba Media Streamer and Content Server Service | Any | 10105 | TCP | Media port for playback via HTTP | ||
| Verba Media Streamer and Content Server Service | Any | 10106 | TCP | Media port for playback via HTTPS | ||
| Verba Storage Management Service | Verba Recording Server | 20111 | TCP | Communication with Verba Storage Management services, used for secure file upload | ||
| SQL Server (if co-located on Verba Media Repository) | All Verba Servers | 1433 | TCP | SQL connection | ||
| Cisco network-based recording | ||||||
| Verba Recording Server | Recording Server | Verba Node Manager Agent | Verba Media Repository | 4433 | TCP | Central configuration from Verba Web Application |
| Verba Unified Call Recorder Service | Any | 16384 - 65535 | UDP | Media port range | ||
| Verba Unified Call Recorder Service | Cisco Unified Call Manager | 5060 | TCP | SIP signaling communication port | ||
| Verba Unified Call Recorder Service | All Verba Servers All Verba Desktop Agents (if used) | 10031 | TCP | Service API port | ||
| Cisco JTAPI Service | Verba Media Repository | 10014 | TCP | Service API port | ||
| Verba Unified Call Recorder Service | Verba Recording Server | 10500 | TCP | Recording Director - Media Recorder connector | ||
| Verba Cisco Central Silent Monitoring Service | Any | 10013 | TCP | Service API port (when phone-based silent monitoring is used) | ||
| Cisco JTAPI Service | Verba Recording Server | 11200 | TCP | JTAPI service registration port | ||
| Â | ||||||
| Cisco Unified Communication Manager | Communication Manager | JTAPI | Cisco JTAPI Service | 2748 | TCP | Used for JTAPI connection |
| Â | Â | JTAPI | Cisco JTAPI Service | 2749 | TCP | Used for secure JTAPI connection |
| Â | Â | JTAPI | Cisco JTAPI Service | 2789 | TCP | Used for JTAPI connection |
| Cisco gateway recording | ||||||
| Verba Recording Server | Recording Server | Verba Node Manager Agent | Verba Media Repository | 4433 | TCP | Central configuration from Verba Web Application |
| Â | Â | Verba Cisco UC Gateway Recorder Service | Gateway | 16384 - 65535 | UDP | Media port range |
| Cisco Instant Message capture | Â | Â | Â | Â | Â | Â |
| Verba Recording Server | Recording Server | Verba Node Manager Agent | Verba Media Repository | 4433 | TCP | Central configuration from Verba Web Application |
| Â | Â | Verba Cisco Compliance Service | Cisco Unified Presence Server | 10042 - 1004x | TCP | Compliance server connection, one port is needed for every Cisco Presence Server in the topology |
| Cisco ethical wall | Â | Â | Â | Â | Â | Â |
| Â Verba Recording Server | Compliance Server | Verba Node Manager Agent | Verba Media Repository | 4433 | TCP | Central configuration from Verba Web Application |
| Â | Â | Verba Cisco Compliance Service | Cisco Unified Presence Server | 10042 - 1004x | TCP | Compliance server connection, one port is needed for every Cisco Presence Server in the topology |
| Â | Â | Verba Cisco Compliance Service | Cisco Unified Communication Manager | 10041 | TCP | Compliance server connection for Cisco Unified Communication Manager |