Unified Call Recorder Service: MediaRecUp Alert

Owned by Kiss, Mate
Jul 31, 2018
1 min read

Media Recording Up Alert

Content

Alert: <ALERT_ERROR>
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: <ID>
Time: <TIME> (UTC)
Severity: <SEVERITY>

Description:
Media recorder went up (vrp://"USERNAME":"PASSWORD"@"MEDIAREC_IP_ADDRESS":"MEDIAREC_PORT")

Alert attributes:
<CUSTOM_ATTRIBUTES>

 

Cause

This alert is sent if the communication is restored between the Verba components - Recording Director and Media Recorder.

Resolution

No further action required, the issue was probably caused by a network glitch. However, if you receive this pair of alerts on a regular basis, your network is probably overloaded.