Voice Quality Check Trend

Name	Voice Quality Check Trend
Description	Displays the number of conversations on the selected time scale where the voice quality score is below a configurable threshold. The data is collected from the recorded conversations database, based on the configured filtering and grouping options.
Filters	Server Modality
Voice Quality Score	Defines the voice quality score threshold, only conversations with a voice quality score less or equal then the configured value will be displayed.
Group By	No grouping Server
Drill Down	By clicking on a data point on the chart, the user is redirected to the search page showing the list of conversations for the selected data point.
Sample

For detailed information on the configuration options, see Widget configuration.