Incorrect Conversations Trend
Name | Incorrect Conversations Trend |
Description | Displays the number of conversations on the selected time scale which were not recorded properly and there were errors detected during the recording process. The data is collected from the recorded conversations database, based on the configured filtering and grouping options. |
Filters |
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Group By |
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Drill Down | By clicking on a data point on the chart, the user is redirected to the search page showing the list of conversations for the selected data point. |
Sample |
For detailed information on the configuration options, see Widget configuration.