In small or medium-sized Verba deployments, usually only a few Active Directory Synchronization Profiles are configured. When the only requirement is synchronizing the recorded users, even one profile is enough.
In the case of these basic setups, AD users separated by security groups based on the purpose of the users in Verba. These users then synchronized into Verba by Active Directory Synchronization Profiles tied to these groups.
The disadvantage of this kind of setup is, that in case of many different user setting combinations in the Verba side, lof of security groups would be required because of the combination of the settings (E.g: Voice recorded, IM recorded, Voice and IM Recorded, etc.). In cases like this, see Configuring Active Directory Synchronization - Advanced.
Synchronization Profile Sequence
The Sequence setting of the AD Synchronization Profiles determines the executon order of the profiles. It starts from the smallest one. In case of using a basic setup of AD Synchronization Profiles, this setting is important when a user is member of multiple synchronized AD security groups. Once a user gets syncronized by the first profile based on the sequence, it won't be modified any more by the subsequent profiles.
Configuring AD Synchronization for Recorded Users
Step 1 - Go to the Users \ Active Directory Synchronization menu.
Step 2 - Click on the Add New Active Directory Profile link in the upper right corner.
Step 3 - Provide a Description.
Step 4 - Provide the address of a domain controller at the LDAP Host setting.
Step 5 - Provide an AD user at the LDAP User Distinguished Name or Domain User Name setting. Provide its password in the LDAP Password field.
Step 6 - Click on the Fetch button next to the LDAP User Search Base in order to check the connection. If the connection is working, it will offer some options for the LDAP User Search Base setting.
Select (or provide) the appropriate LDAP User Search Base. This should be the base domain (E.g.: DC=CONTOSO,DC=COM), or in case of large domains with ten thousands of users, in order to avoid searching through the whole AD, provide the path to an OU which contains the users to be synchronized (E.g.: OU=Call Center,OU=London,DC=CONTOSO,DC=COM).