User Instant Messaging Details

Category: Call Activity Reports

Description

The User Instant Messaging Details report shows detailed instant messaging activity information for each user, providing the data collected from recorded messages database. The report details various available information from the recorded messages including the date, platform, call id, names, etc.

Filter options

Call directionOnly messages for the selected call direction(s) will be displayed
From nameOnly messages from the selected user(s) will be displayed
From partyOnly messages for the selected party(s) will be displayed
GroupOnly messages for the selected group(s) will be displayed
Recording ServerOnly messages for the selected recording server(s) will be displayed
To nameOnly messages to the selected user(s) will be displayed
To partyOnly messages to the selected party(s) will be displayed
UserOnly messages for the selected user(s) will be displayed

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Conversation Identifier
  • Platform Call ID
  • Date and time
  • Participants
  • Instant Messages

Charts

  • None

 

Report sample