Archive in DB action
- Verba Support (Unlicensed)
- Tamas Trautmann (Unlicensed)
| Available in version 8.1 and later |
|---|
This article describes data retention policies with the 'Archive in DB' action.
A policy with this action will flag the selected conversations as "archived" in the Verba database.
This helps making searches for conversations faster since standard searches exclude archived conversations. (This default behavior is changeable however, Â from the conversation search interface.)
The actual files in the storage for the conversations on which this policy is executed do not get moved or changed in any way. This operation happens on the database level only.
To create a policy with the Archive in DB action, follow the steps below:
Step 1Â - Follow the generic policy creation steps described on the following page:Â [LINK]
Step 2 - Select Archive in DB as the action
Step 3Â - Select your filters to specify which conversations should be uploaded by this policy
