Archive in DB action

This article describes data retention policies with the 'Archive in DB' action.

A policy with this action will flag the selected conversations as "archived" in the Verba database.
This helps making searches for conversations faster since standard searches exclude archived conversations. (This default behavior is changeable however,  from the conversation search interface.)

To create a policy with the Archive in DB action, follow the steps below:

Step 1 - Follow the generic policy creation steps described on the following page: [LINK]

Step 2 - Select Archive in DB as the action

Step 3 - Select your filters to specify which conversations should be uploaded by this policy