Archive in DB policy

Owned by Kiss, Mate
Aug 25, 2020
1 min read

This article describes the Archive in DB data management policy.

A policy with this action will flag the selected conversations as "archived" in the Verba database.
This helps to make searches for conversations faster since standard searches exclude archived conversations. (This default behavior is changeable, however,  from the conversation search interface.)

The actual files in the storage for the conversations on which this policy is executed do not get moved or changed in any way. This operation happens on the database level only.

To create a policy with the Archive in DB action, follow the steps below:

Step 1 - Follow the generic policy creation steps described on the following page: [LINK]

Step 2 - Select Archive in DB as the action

Step 3 - Select your filters to specify which conversations should be uploaded by this policy