Move Media action
- Verba Support (Unlicensed)
- Tamas Trautmann (Unlicensed)
| Available in version 8.1 and later |
|---|
This article describes the data retention policies with the Move Media action.
Move Media polices provide a way to relocate your conversation media files from their primary storage location to another storage (for archiving purposes).
You can define a storage target (previously created) to move the media files to and a set of filters to specify which conversations should this policy be executed on.
A Move Media policy will only move the actual files in the file system, it will not mark the conversations as archived in the Verba database. This means that from the perspective of the Verba Web interface (particularly searching for calls) this process has no visible impact at all.
To create a policy that moves the files and also marks them as archived use the Archive in DB and move media action instead.
To create a Move media Policy, follow the steps below:
Step 1 - Create a Storage target for your policy
Step 2 - Follow the generic policy creation steps described on the following page: Data management policies
Step 3 - Select Move Media as the action
Step 4 - Select the storage target you created from the list
Step 5 - Select your filters to specify which conversations should be uploaded by this policy
