Hourly Call Activity Trend

Hourly Call Activity Trend

Category: Call Activity Reports

Description

The Hourly Call Activity Trend report shows aggregated call activity information for each hour in a day, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls.

Filter options

Call direction

Only calls for the selected call direction(s) will be displayed

Called party name

Only calls for the selected called party(s) will be displayed

Called party number

Only calls for the selected called party(s) will be displayed

Caller party name

Only calls for the selected called party(s) will be displayed

Caller party number

Only calls for the selected called party(s) will be displayed

Media file name

Only calls for the selected media file(s) will be displayed

Recording server

Only calls for the selected recording server(s) will be displayed

Source Platform

Only calls for the selected source platform(s) will be displayed (Filter is Available in version 9.6.13 or later )

Information

  • Query Interval

  • Print Date

  • Record Count

  • User

  • Number of calls in each hour in a day

Charts

  • None



Report sample

v-Hourly-Call-Activity-Trend.png