Generic Import CDR fields

This article describes the supported CDR fields in the Generic Import Source.

CDR field	Description	Expected data
Meeting ID	Technical identifier for the conference	freetext
Meeting URI	Web link to join the meeting	freetext
End Cause	The end cause of the conversation	Mapping required*
Media Length	The length of the media file	Call length in seconds
Direction	The direction of the call	Mapping required*
Modality	The type of conversation	Mapping required*
Media File Location	The full path to the media file	freetext
Recorded Extension	The extension being recorded in the conversation	freetext
Recorded Party	The user being recorded in the conversation	freetext
Platform Call ID	Conversation ID assigned by the communication platform	freetext
Native Call ID	Conversation ID assigned by the recorder	freetext
Secondary	primary or secondary (using 2N / duplicate recording)	Mapping required*
Location	The hostname of the server that recorded the conversation	freetext
Video Codec	The codec used by the communication platform
Source Caller ID	Extension for the caller party	freetext
Destination Caller ID	Extension for the called party	freetext
Source Caller Name	The display name of the caller party	freetext
Destination Caller Name	The display name of the called party	freetext
User ID	The User ID obtained from the communication platform as extra metadata	freetext

Mapping required data means that the information cannot be supplied directly, the Mapping function from Generic Import functions has to be used.

Verint Verba 9.4