Hourly Call Activity Trend

Owned by Verba Support (Unlicensed)
Jun 15, 2015
1 min read

Category: Call Activity Reports

Description

The Hourly Call Activity Trend report shows aggregated call activity information for each hour in a day, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls.

Filter options

Call directionOnly calls for the selected call direction(s) will be displayed
Called party nameOnly calls for the selected called party(s) will be displayed
Called party numberOnly calls for the selected called party(s) will be displayed
Caller party nameOnly calls for the selected called party(s) will be displayed
Caller party numberOnly calls for the selected called party(s) will be displayed
Media file nameOnly calls for the selected media file(s) will be displayed
Recording serverOnly calls for the selected recording server(s) will be displayed

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Number of calls in each hour in a day

Charts

  • None

 

Report sample