Category: Call Activity Reports

Description

The Hourly Call Activity Trend report shows aggregated call activity information for each hour in a day, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls.

Call direction	Only calls for the selected call direction(s) will be displayed
Called party name	Only calls for the selected called party(s) will be displayed
Called party number	Only calls for the selected called party(s) will be displayed
Caller party name	Only calls for the selected called party(s) will be displayed
Caller party number	Only calls for the selected called party(s) will be displayed
Media file name	Only calls for the selected media file(s) will be displayed
Recording server	Only calls for the selected recording server(s) will be displayed

Information

Query Interval
Print Date
Record Count
User
Number of calls in each hour in a day

Charts

None

Report sample

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