Recording Minute Usage

Owned by Verba Support (Unlicensed)
Jun 15, 2015
1 min read

Category: Call Activity Reports

Description

The Recording Minute Usage report shows aggregated call activity information for each configured group and extension, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls, recorded minutes, etc.

Filter options

Call directionOnly calls for the selected call direction(s) will be displayed
Called party nameOnly calls for the selected called party(s) will be displayed
Called party numberOnly calls for the selected called party(s) will be displayed
Caller party nameOnly calls for the selected called party(s) will be displayed
Caller party numberOnly calls for the selected called party(s) will be displayed
Media file nameOnly calls for the selected media file(s) will be displayed
Recording serverOnly calls for the selected recording server(s) will be displayed

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Group Name
  • Extension
  • Minutes Recorded
  • Calls
  • Default Minutes Total

Charts

  • User Comparison

 

Report sample