Agents Scoring Classifications
- Kiss, Mate
Owned by Kiss, Mate
May 24, 2022
1 min read
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Category: Quality Management Reports
Description
Agents Scoring Classifications report shows earned classification information for each agent in each QM project. Available classifications can be set on the configuration page of each QM project. Usual values are: unacceptable, bad, good, excellent.
Filter options
| Agent | Only evaluations for the selected agent(s) will be displayed |
| Evaluated by | Only evaluations for the selected evaluator(s) will be displayed |
| Evaluation form | Only evaluations for the selected evaluation form(s) will be displayed |
| Evaluation project | Only evaluations for the selected evaluation project(s) will be displayed |
| Groups | Only evaluations for the selected group(s) will be displayed |
| Score | Only evaluations for the selected score(s) will be displayed |
| Question | Only evaluations containing the selected answer(s) for selected question(s) will be displayed. |
Information
- Query Interval
- Print Date
- Project Name
- Agent Name
- Classification
- Number of Scorecards
- Percentage of scorecards
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