Recording Assurance Dashboard

The Recording Assurance dashboard visualizes information related to recorder health, CDR reconciliation and voice quality check.

This kind of dashboard is used by compliance operations staff to quickly understand the current status and health of their recording estate.

The dashboard is provided as a template, users can clone the template and change or build their own dashboards from the available widgets.

• Conversations Count Trend
• Conversations Length Trend
• Incorrect Conversations Trend
• Not Recorded Conversations Trend
• Peak Concurrent Conversations Trend
• Voice Quality Check Trend
• Users Without Any Recording