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Configuring Avaya Central recording

Configuring Avaya Central recording

Owned by Kiss, Mate
May 24, 2022

The Verba Unified Recorder service allows you to record Avaya Communication Manager (Avaya Aura) calls using the RTP forking feature through DMCC. In order to setup extensions/directory numbers for recording, the Avaya Communication Manager has to be configured properly and the extension has to be added in the Verba system.

Step 1 - Configure the Avaya environment for recording.

Step 2 - Configure Verba for Avaya recording.

Step 4 - Configure recorded extensions in Verba.

Step 5 - Test the recording.

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