User Guide

This guide explains how to access, search, list and play back phone calls, how to share and publish media and how to work with Cisco phones.

Accessing the web interface

The Verba System can be securely accessed through a standard web browser with a user identity.

The Verba Web Application uses a common screen layout throughout the application.

The conversation search page can be accessed through the Conversations \ Search menu.

Users can search for recorded conversations, and the search results can be displayed through conversation lists.

Detailed information is shown for each recorded conversation on the call details screen.

The Verba media player and viewer is a feature-rich multimedia tool that supports an easy in-depth analysis of media recordings.

The recording system provides a secure and traceable way to share recordings among various members of your organization.

Many convenient features of the Verba System are available from Cisco IP phones.