Configuring Verba for IP Trade recording

Step 1 - In the Verba Web Interface, go to Administration > Verba Servers > Select your Recording Server  > Click on the Service Activation tab.

Step 2 - Activate the Verba Unified Call Recorder Service by clicking on the  icon.

Step 3 - Click on the Change Configuration Settings tab. Expand the Unified Call Recorder section.

Step 4 - Under the Recording Providers \ IP Trade node, verify the settings. Update the Listening Port if required.

Step 5 - Under the Recording Providers \Remote Media Recorders node, verify that no remote media recording servers are configured. If the remote recording servers are configured, for the possible issues see: BT IP Trade

Step 6 - Save the changes by clicking on the  icon.

Step 7 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.

Step 8 - Click on the Service Control tab.

Step 9 - Start the Verba Unified Call Recorder Service by clicking on the  icon.