Evaluators Summary

Owned by Kiss, Mate
Jul 31, 2018
1 min read

Category: Quality Management Reports

Description

The Evaluators Summary report shows aggregated information for each evaluator, providing the data collected from scorecards. The report summarizes the average score values for each evaluator and also displays group and organization average scores and the difference of these to the evaluator's score.

Filter options

AgentOnly evaluations for the selected agent(s) will be displayed
Evaluated byOnly evaluations for the selected evaluator(s) will be displayed
Evaluation formOnly evaluations for the selected evaluation form(s) will be displayed
Evaluation projectOnly evaluations for the selected evaluation project(s) will be displayed
GroupsOnly evaluations for the selected group(s) will be displayed
ScoreOnly evaluations for the selected score(s) will be displayed
QuestionOnly evaluations containing the selected answer(s) for selected question(s) will be displayed.

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Evaluator Name
  • Evaluator Average Score
  • Group Average Score
  • Organization Average Score
  • Evaluator - Group Average Score Difference
  • Evaluator - Organization Average Score Difference
  • Number of Evaluations
  • Last Evaluation Date and Time

Charts

  • Evaluators Average Scores Comparison Chart

 

Report sample