Configuring BT ITS recording

AVAILABLE IN VERSION 9.4 AND LATER

For more information on the integration with BT ITS, see BT ITS recording

The configuration consists of:

Step 1 - Understanding TTP numbering rules

Step 2 - Configure the BT ITS switch for recording, contact your BT representative for more information

Step 3 - Configuring BT ITS media recording

Step 4 - Configuring BT ITSLink CTI

Step 5 - Configuring BT ITS TMS and LDAP based provisioning

Step 6 - Configuring media stitching adjustment

Step 7 - Configure search layout to extend with BT ITS specific custom metadata

Step 8 - Creating a BT ITS dashboard