This article describes the move media data management policy.

Move Media policies provide a way to relocate your conversation media files from their existing storage location to another storage (for archiving purposes). You can define a storage target (previously created) to move the media files to and a set of filters to specify which conversations should this policy be executed on.

The Move Media policy supports dual archiving which allows storing the files on 2 separate storage targets. For more information, see Resilient storage and archiving.

A Move Media policy will only move the actual files in the file system, it will not mark the conversations as archived in the Verba database. This means that from the perspective of the Verba Web interface (particularly searching for calls) this process has no visible impact at all.
To create a policy that moves the files and also marks them as archived use the Archive in DB and move media action instead.

Configuring a move media policy

To create a move media policy, follow the steps below:

Step 1 - Create a Storage target for your policy

Step 2 - Follow the generic policy creation steps described on the following page: Data management policies

Step 3 - Select Move Media as the action

Step 4 - Select the Destination Storage Target you created from the list

Step 5 - Define the Retention Period (days), Automatically Delete Conversations after the Retention Period is Over and Prefer User's Retention setting.

Step 6 - Configure Filtering Criteria to specify which conversations should be uploaded by this policy

Configuring a move media policy with dual archiving

To create a move media policy with dual archiving, follow the steps below:

Step 1 - Create two Storage targets for your policy

Step 2 - Follow the generic policy creation steps described on the following page: Data management policies

Step 3 - Select Move Media as the action

Step 4 - Select the Enable Dual Archiving option

Step 5 - Select the Destination Storage Target for both the First and Second storage targets you created from the list. You can separately define the Retention Period (days), Automatically Delete Conversations after the Retention Period is Over and Prefer User's Retention settings for each storage target.

Step 6 - Configure Filtering Criteria to specify which conversations should be uploaded by this policy