Configuring Media Collector on Edge servers

Owned by Kiss, Mate
Feb 26, 2024
4 min read

The Proxy and the Mediation-based recording methods can be extended with the recording of the federated calls, calls of users logged in remotely and application share recording. For that, a Media Collector and Proxy component have to installed and configured on the Edge server.

Prerequisites

The Media Collector and Proxy component have to be installed on all Edge servers. For the installation guide see: Installing the Verba Media Collector and Proxy component

Firewall configuration

Refer to Firewall configuration for Skype for Business - Lync deployments for more information.

Stage One: Configure the Verba Media Collector and Proxy service for capturing

Follow the steps below to configure the Verba Recorder Proxy service to operate in Media Collector mode.

Step 1 - In the Verba web interface go to System / Servers, select the Edge server where the Media Collector and Proxy service is installed and click on the Service Activation tab.

Step 2 - Activate the Verba Media Collector and Proxy Service by clicking on the  icon.

Step 3 - Click on the Change Configuration Settings tab. Expand the Media Collector and Proxy section.

Step 4 - Under General / Recorder Connection, configure the authentication credentials for the connections with the recording service. Define the Authentication User and Authentication Passwords values. These credentials will be used later when configuring the connections in the recorder service.

Step 5 - In the General section set the Internal Domain, Numbers Pattern setting. This have to be a regex which matches to all internal line numbers and SIP domains.

Step 6 - Under Remote Capture set the Enabled field to Yes. 

Step 7 - At Interfaces add the server's own network interface for listening by clicking on the  button.

Step 8 - At the right panel select an interface from the list, then click Save.

Step 9 - Repeat the steps 7-8 until every interface is added to the configuration. 

Step 10 - Under Lync Connector section set the Enabled setting to Yes.

Step 11- Save the changes by clicking on the  icon.

Step 12 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.

Changes can be execute at once at the end. In that case don't forget to click on 'Check All'.

Repeat these steps for each Edge servers in your system.

Stage Two: Configure the Verba Lync Filter for Edge based recording

Follow the steps below to configure the Verba Lync Filters located on the Lync Front End servers. The Verba Lync Filter is responsible for capturing and modifying the signaling messages to alter the media path to include the Proxy Server.

Step 1 - In the Verba web interface go to System / Servers, select the Front End server running the Verba Lync Filter and click on the Service Activation tab.

Step 2 - Activate the Verba SfB/Lync Call Filter Service by clicking on the  icon.

Step 3 - Click on the Change Configuration Settings tab. Expand the SfB/Lync Call Filter section.

Step 4 - Under the Signaling Information Target Settings section add your Edge Servers by clicking on the  button next to Media Collector(s).

Step 5 - At the right panel select the Edge Server from the drop down list at the Host. Click Save.

Step 6 - Repeat Steps 4-5 for every Edge Server in your system.

Step 7 - Save the changes by clicking on the  icon.

Step 8 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.

Step 9 - Repeat these steps for every Lync Front End / Filter in your system.

Stage Three: Configure the Verba Passive Recorder service for Edge based recording

Follow the steps below to configure the Verba Passive Recorder service for Mediation based recording:

Step 1 - In the Verba web interface go to System / Servers, select the Recording Server and click on the Service Activation tab. 

Step 2 - Activate the Verba Passive Recorder Service by clicking on the  icon.

Step 3 - Click on the Change Configuration Settings tab. Expand the Passive Recorder section.

Step 4 - Under Basics add your Media Collectors by clicking in the  next to Recorder Proxy. 

Step 5 - At the right panel, select the Edge server from the drop down list. Provide the username and password. Click Save.

Step 6 - Repeat Steps 4-5 for every Edge servers in your system.

Step 7 - Set the Internal Domain, Numbers Pattern setting. This have to be a regex which matches to all of the internal line numbers and SIP domains.

Step 8 - Save the changes by clicking on the  icon.

Step 9 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.

Step 10 - Repeat these steps for each Recorder Server in your system.