Configuring IPC Unigy recording
For more information on the integration with IPC Unigy, see IPC Unigy
The configuration consists of:
Step 1 -Â Configuring turrets for recording
Step 2 -Â Configuring secure communication between Unigy and Verba
Step 3 -Â Configuring Verba Unified Recorder service
Step 4 -Â Provision turret users for recording
Step 5 -Â Configure search layout to extend with IPC specific custom metadata
Secure Recording
Configuring secure communication is required to record turrets which are configured to use secure connections/media encryption
Provisioning recorded agents
Agents/traders are identified by Unigy End User's personal extension. This should be added as Agent Id type extension
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