Conversations Length Trend

Owned by Kiss, Mate
May 24, 2022
1 min read
NameConversations Length Trend
Description

Shows information about the total length of the recorded conversations. The data is collected from the recorded conversations database, based on the configured filtering and grouping options.

Filters
  • Server
  • Modality
Group By
  • No grouping
  • Server
Drill DownBy clicking on a data point on the chart, the user is redirected to the search page showing the list of conversations for the selected data point.
Sample 

For detailed information on the configuration options, see Widget configuration.