Presence Policies

Overview

In the Verba Ethical Wall solution, Communication Policies include Presence Blocking and Contact List Blocking functionality.

Presence blocking

The presence status of users In Cisco Jabber and Lync/SfB clients can be hidden from other people. This means that users will always show up as offline for other users if their presence should not be shown.

Contact List blocking

When using the Contact List blocking functionality, users are not able to see specific blocked users in their SfB client when running searches for contacts. This means that the existence of certain users can be hidden from others.
Contact List blocking prevents adding blocked contacts to the contact list by default. Turning off the prevention will result that the user will able to add the remote user in possession of the remote user's full SIP URI.

The Contact List blocking functionality is only available for Lync/SfB deployments. If the Contact List search goes through the Lync/SfB IIS contact list service.

You can set the presence or contact list blocking mode:

Block
Allow - used to explicitly allow presence even if lower priority rules would block presence between two users

You can also set the direction of the rule:

Bidirectional between A and B
A to B
B to A

Creating a Presence or Contact List Blocking Policy

In order to create a presence blocking policy:

Step 1 - Create a new Communication Policy

Step 2 - Configure the Participant A and Participant B groups

Step 3 - Configure the Presence Blocking category

Step 4 - Press Save

You can mix Presence Blocking with Disclaimers, Session Policies and Content Polices on the same Communication Policy.