Configuring IP Trade for recording

This section provides information on configuring the IP Trade trading solution for recording. For the latest configuration guides and options, please contact IP Trade directly.

For the supported turrets and versions, see BT IP Trade

For the detailed information regarding the configuration of the Verba IP Trade Recorder service, see IP Trade Recorder settings.

TSS 9.3 and later

Recording server configuration

Step 1       Login to the web-based “TSS Console” administration interface.

Step 2       Navigate to the Device Management \Recording servers menu.

Step 3       Add a new recording server with Add new

Configure the recording server according to the following table:

Turret-based recording configuration

Step 1       Login to the web-based “TSS Console” administration interface.

Step 2       Make sure TPO-based recording is not enabled. 

Step 3       Navigate to Device Management -> Zones -> System (or custom zone)

Step 4       Go to the General tab then select the previously created recording server (select disabled to turn off turret based recording)

Step 5       Click on the Update button to save the changes.

Step 6       Select Turret Boot Settings tab, select the Expert mode Tab within, and select Recorder settings.

Step 7      Set the Recorder keep alive timeout (default recommended value is 1300) and set Recorder keep alive to True 

Mixed recorder mode

If mixed recording mode is used for turret based recording, it is necessary to set Recording channels.

Step 1       Navigate to Device Management -> Zones -> System (or custom zone)

Step 2       Go to the Turret boot settings tab then select the Recorder settings.

Step 3       Go to the Basic Mode tab and define the Recording channel devices (Hints are provided by the right side in the  icon)

Separated recorder mode

Recording channels should not be set for separated mode, any defined channels should be removed

TPO-based recording configuration

Step 1       Login to the web-based “TSS Console” administration interface. 

Step 2       Make sure Turret based recording is not enabled.

Step 3      Navigate to the Device Management \ TPO Clusters menu.

Step 4       Go to the General tab then select the previously created recording server (select disabled to turn off TPO based recording)

Step 5       Click on the Update button to save the changes.

Step 6       Select Turret Boot Settings tab, select the Expert mode Tab within, and select Recorder settings.

Step 7      Set the Recorder keep alive timeout (default recommended value is 1300)

Step 8      Set the following options to True:

• • • Recorder keep alive
    • Send login in call information
    • Send multi calls information
    • Talkstate in call information
    • Use TPO name/DNS name as Device Id and User Id for recording

Step 9       Click on the Update button to save the changes.

Configuring Redundancy

Step 1        In the Recording server configuration two recording servers should be provided

• • • For 2N recording: vrc://192.168.2.1:8000;vrc://192.168.2.2:8001
    • For N+1 recording: vrc://192.168.2.1:8000;vrc://192.168.2.2:8000

Step 2       After Step 4 in the TPO or Turret based recording configuration select Boot Settings

Step 3       Move to the Expert mode Tab, and select Recorder settings.

Step 4       Select the Redundancy dual stream mode setting. Set to true for 2N or false for N+1 recording mode.

Step 5       Click on the Update button to save the changes. 

TSS 9.2 and earlier

System-wide configuration

Step 1       Login to the web-based “TSS Console” administration interface.

Step 2       Navigate to Device Management -> Zones -> System (or custom zone) -> Turret Boot Settings (Tab)

Step 3       Go to Recorder (on Left Button/Tabs) and on the Basic (Tab) check Recorder compatibility to “iptrade”.

Step 4       Move to the Expert (Tab) still under the Recorder settings and Enable Keep-Alive on all recorded turrets.

Step 5       Move to the Advanced Mode (Tab), and add the following key:

         profile.setting.disablerecorder = false

Turret-based recording configuration

Step 1       Create a Shared Profile which will be attached to all of the recorded turrets (if there is an existing shared profile for recording it can be used for these settings but make sure it is assigned to all of the recorded turrets).

Step 2       In the Shared Profile (created above) apply the following settings:

Step 3       Select the Settings (Tab) and then the Recorder (Button/Tab on left) and go to Basic Mode (Tab) and set the Recording server address. (vrc://192.168.5.69:8000)

Step 4       Set Recording Mixing mode to separated.

Step 5       Set at least 1 or both Handsets to record. (There is additional help provided on the right side in the  icon)

Step 6       Click on the Update button to save the changes.

TPO-based recording configuration

Step 1       Login to the web-based TSS administration interface.

Step 2       Navigate to the Device Management \ TPOs menu.

Step 3       Select the TPO from the list.

Step 4       Go to the Boot Settings tab (Basic Mode).

Step 5       Set the Recorder compatibility setting to iptrade.

Step 6       Provide the Verba Recording Server(s) in the Recorder Server setting in vrc://server_name:port format.

Step 7       Click on the Update button to save the changes.

Configuring Redundancy

       Step 1       Login In Step 7 of Turret-based recording or Step 6 of TPO-based recording, two recording servers should be provided:

• For 2N recording: vrc://192.168.2.1:8000;vrc://192.168.2.2:8001
• For N+1 recording: vrc://192.168.2.1:8000;vrc://192.168.2.2:8000

Step 2       Move to the Expert mode (Tab) still under the Recorder settings and select the Redundancy dual stream mode setting. Set to true for 2N or false for N+1 recording mode.

Step 3       Click on the Update button to save the changes.

Playback on turret

 Step 1      Set Authorize Replay to true.

Step 2       Set the ReplayBox URL to http://192.168.5.69:8000 (Verba recorder IP)

Step 3       To see the Replay panel on the turrets, go to the shared profile's for all turrets and go to the Screen Layout tab and from there go to the Access Button Configuration and add the Recorder button to the menu.

Step 4       In Device Management -> Zones -> System (or custom zone), select the Turret Boot Settings (Tab) and then the Advanced Mode (Tab)

Step 5       Add the following key:

         application.global.replay.mode = TCP

Step 6       Make sure to reboot all recorded turrets after the configuration changes.

Parameter reference