Agents Performance Summary
- Kiss, Mate
Owned by Kiss, Mate
Jul 31, 2018
1 min read
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Category: Quality Management Reports
Description
The Agents Performance Summary report shows aggregated information for each agent, providing the data collected from scorecards. The report shows summarized scoring information for each agent and comparison for group and organization average scores.
Filter options
| Agent | Only evaluations for the selected agent(s) will be displayed |
| Evaluated by | Only evaluations for the selected evaluator(s) will be displayed |
| Evaluation form | Only evaluations for the selected evaluation form(s) will be displayed |
| Evaluation project | Only evaluations for the selected evaluation project(s) will be displayed |
| Groups | Only evaluations for the selected group(s) will be displayed |
| Score | Only evaluations for the selected score(s) will be displayed |
| Question | Only evaluations containing the selected answer(s) for selected question(s) will be displayed. |
Information
- Query Interval
- Print Date
- Record Count
- User
- Agent Name
- Agent Average Score
- Group Average Score
- Organization Average Score
- Agent - Group Average Score Difference
- Agent - Organization - Average Score Difference
- Number Of Evaluations
- Last Evaluation Date and Time
Charts
- Agents Average Scores Comparison Chart
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Report sample
